Director Of Customer Success Jobs

Director of Customer SuccessQumulusAI

Leading the post-sale customer lifecycle from contract signature through renewal and expansion is the core of this Director role. This leader is accountable for revenue retention, upsell revenue, customer health, and executive relationships, turning signed capacity commitments into long-term…

Director of Customer SuccessEuromonitor International

This strategic leadership role involves building and leading a global Customer Success function. The Director will define the vision, operating model, and future direction of Customer Success across a global business, ensuring customers achieve measurable value and fostering long-term retention…

Director of Customer SuccessQuicklaunch

Leading the company's customer success organization is the core of this role, ensuring clients achieve maximum value from its solutions. This leader will design scalable success strategies, drive retention and growth, and foster trusted relationships with higher education partners.

Director of Customer SuccessEllipsis Health

Directing Customer Success involves owning the post-sales lifecycle and defining how Sage, the company's conversational AI care manager, is successfully deployed and scaled across enterprise healthcare organizations.

Director of Customer SuccessMovn Health

This Director of Customer Success role is for a relationship-builder and revenue orchestrator who will turn satisfied partners into enthusiastic referral champions.

Director of Customer SuccessAI platform company

Driving revenue through advanced conversational AI, this role involves owning and managing relationships with technology and solution partners for a leading AI platform company.

Director of Customer SuccessCentellic

Leading the Customer Success function for the Centellic product portfolios is the core of this role, driving customer value, retention, adoption, and engagement throughout the customer lifecycle.

Director of Customer SuccessMaxRTE

Leading customer success strategies, driving utilization, and maximizing customer retention and expansion across all clients is the core of this role. The Customer Success Director will serve as the strategic lead accountable for the long-term health, satisfaction, and revenue growth of the client…

Director of Customer SuccessSeclore

Leading Customer Success for KSA, this senior-level role ensures strategic customers achieve expected business outcomes with Seclore solutions, driving retention, advocacy, and account growth.

Director of Customer SuccessClearJet

Directing the post-sale experience for ClearJet's e-commerce shippers, from onboarding through renewal and expansion, is the core of this role. The Director of Customer Success will ensure reliable service and demonstrate the value of shipping with the company to every account.

Director of Client Success & Inside Salesleading specialty foodservice distributor

Directing the Client Success and Inside Sales team is the core of this leadership role, driving organic growth across an established client base for a leading specialty foodservice distributor.

Director of Customer SuccessDualentry

Directing the customer success function for an AI-native ERP system is the core of this role, which involves managing accounts, providing support, and offering ERP consulting.

Director of Customer SuccessCovera Health

This role involves leading the customer success function for a portfolio of Fortune 100 jumbo employers and health plans, focusing on Center of Excellence (CoE) programs.

Director of Customer SuccessEverpure Data Intelligence

This leadership role is responsible for driving customer value realization, retention, renewals, and growth throughout the customer lifecycle for the company's data intelligence platform.

Director of Customer SuccessVidMob

Directing customer success at an inflection point for the company, this role involves rebuilding the client servicing model from the ground up to align with the evolving creative data platform.

Director of Customer SuccessHai Robotics

Leading the after-sales organization for the Korea market is the core of this role, establishing service processes and KPIs, and owning customer satisfaction and retention.

Director of Customer SuccessHaystack

Driving revenue growth, retention, and expansion across a diverse customer base is the core of this strategic leadership role, which oversees account management and customer success operations. The Director will lead a high-performing team within a technology company.

Director of Customer SuccessMeili

Leading the Customer Success function on a 12-month fixed-term contract, covering a period of maternity leave, is the core of this role. This position suits an experienced, commercially driven individual who can build strong customer relationships and lead a team effectively.

Director of Customer SuccessIT Park Ventures

Leading the customer success function and ensuring exceptional value realization for clients is the core of this full-time, remote role.

Leading the sales and customer success function is the core of this virtual role, overseeing strategy, processes, and execution to ensure clients achieve measurable value from CareerWorth’s products and services.

Director of Customer SuccessJustworks

Leading the Customer Success team for Justworks' largest customers is the core of this leadership role, driving revenue growth and ensuring exceptional customer experiences.

Director of Customer Success - EnterpriseDealHub

Directing and scaling the enterprise customer success function is the core of this leadership job, which focuses on ensuring the largest and most complex customers achieve rapid value, successful go-lives, strong adoption, and long-term success.

Director of Customer SuccessDealHub.io

Directing enterprise customer success, from onboarding to renewal, is the core of this leadership role, which involves building executive relationships and mentoring a high-performing team.

Director of Customer SuccessAutoStore

This leadership role focuses on building and maintaining key customer relationships to ensure their success and maximize the value they receive from AutoStore solutions.

Director of Customer SuccessCheckr

Directing the Strategic Customer Success team is the core of this role, leading a team of experienced Customer Success Managers who manage the company's largest and most complex clients.

This senior leadership role oversees all customer-facing operations, focusing on exceptional service, revenue retention, and proactive sales.

Director of Customer SuccessAxcel Learning

Leading the customer success function across Axcel Learning's Technology Vertical, this role involves defining and implementing customer success strategies for three established learning businesses.

Director of Customer Successhealthcare technology company

Leading the U.S. customer support organization is the core of this fully remote leadership role for a customer-focused professional. The Director will build strong teams, improve customer satisfaction, and implement AI-driven workflows and process improvements within a growing healthcare technology…

Director of Customer SuccessRealTime eClinical Solutions

Driving retention and growth by shaping customer relationships is the core of this leadership role, championing the Voice of the Customer across the organization.

Director of Customer SuccessFrame Security

Leading the post-sale function from the ground up is the core of this role, defining the customer journey from onboarding to expansion, and establishing the playbooks, metrics, and team needed to scale.

Director of Customer SuccessSTAR Financial Bank

Leading customer engagement initiatives and driving exceptional client satisfaction is the core of this pivotal role. You will oversee the entire customer success team, develop innovative strategies to enhance customer experience, and foster long-term relationships that support the company’s…

Directing customer success initiatives is the core of this job, leading efforts in customer retention, satisfaction, and relationship management. This role develops strategies to improve customer engagement, strengthen long-term partnerships, and drive customer growth.

Director of Customer SuccessMainspring Energy

This hands-on leadership role involves owning the customer experience after a system's commissioning, ensuring successful field performance and customer confidence as the company scales.

Director of Customer SuccessRoute

Directing and shaping the post-onboarding merchant experience is the core of this role, leading the Customer Success team and reporting to the VP of Revenue.

Director of Customer SuccessUnite Us

Directing customer success is the core of this role, focusing on digital strategies for low-touch, scaled, and self-service customer segments.

Director of Customer SuccessECRS

Directing customer success involves providing strategic leadership for customer growth, retention, and recurring revenue by strengthening client relationships and advancing long-term value.

Director of Customer SuccessDialogue

Leading transformational client engagement in Enterprise Account Management is the core of this Director of Customer Success role at Dialogue. You will excel in relationship-building and strategic oversight for sustainable client success, reporting directly to the VP of Customer Success.

Director of Customer SuccessAnaplan

This leadership role involves scaling a world-class Customer Success organization, leading a critical post-sales capability for a $100M+ business.

Director of Customer SuccessContinuum

This leadership role is responsible for ensuring customer adoption and solving technical challenges throughout the customer journey. It involves leading Technical Account Management and Support functions, becoming a product expert, and proactively identifying and resolving issues…

Director of Customer SuccessNavina

Directing the customer success operations for a fast-growing digital health SaaS company is the core of this role, leading a team focused on strategic accounts.

Director of Customer SuccessHoxhunt

This leadership role focuses on defining the North American customer journey and ensuring clients successfully adopt, renew, and expand their use of the company's AI-native human risk management platform.

Director of Customer SuccessStellaromics

Driving customer adoption, retention, growth, and overall satisfaction across the Stellaromics portfolio is the core of this leadership role. The Director of Customer Success will define and execute the customer success strategy, mentor and build a high-performing team, and build scalable retention…

Director of Customer SuccessAnchor

This role is for an experienced, hands-on Director of Customer Success to build, grow, and lead the customer organization across the entire journey, from onboarding through activation and retention.

Director of Customer SuccessDual Entry

Directing customer success at Dual Entry involves owning end-to-end account management, driving ERP adoption and expansion, and serving as the ultimate escalation point for high-tier accounts.

Director of Customer SuccessQuotacom

This senior leadership opportunity involves leading and transforming a global customer-facing organization within a growing B2B SaaS business.

Director of Customer SuccessBIScience

The Director of Customer Success will lead, scale, and evolve the Customer Success function, driving customer satisfaction, retention, and long-term growth. This pivotal role involves developing and executing a structured, scalable, and value-driven customer journey.

This leadership role is responsible for the post-sale client experience, ensuring it is proactive, systemized, and repeatable, and for managing renewals with clarity and strong results.

Director of Customer SuccessBehaviorally, Inc.

Directing customer success at Behaviorally involves shaping client strategies and driving growth, particularly for major CPG and FMCG brands.

Senior Director of Customer SuccessQuantifind

This role is for an experienced B2B SaaS Customer Success leader, with a strong understanding of financial services, risk, compliance, and AML/KYC.

Director of Customer Success, EnterpriseOverjet

This leadership role drives customer success for Overjet's enterprise dental customers, focusing on retention, adoption, and expansion.