Director of Customer Success
Dual Entry
RemoteFull timeMid level$180,000-$260,000Posted today
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Dual Entry
Directing customer success at Dual Entry involves owning end-to-end account management, driving ERP adoption and expansion, and serving as the ultimate escalation point for high-tier accounts. This role is for a leader who can build and manage a high-performing team, operationalize customer support, and become a product expert, while also influencing the product roadmap through close collaboration with engineering and product teams.
Nice to have:
Dual Entry is building the OS for finance, automating accounting from data entry to close with its AI-native ERP. In just 2 years, the company has raised over $100M from Lightspeed, Khosla Ventures, Contrary, and Google Ventures, earning the trust of customers ranging from $5M ARR to publicly traded companies. They hire outliers who have achieved difficult things in their careers or beyond.