Retention Specialist Jobs

Retention Marketing SpecialistPIN-UP GLOBAL

This role focuses on developing and executing marketing strategies to retain and reactivate players within the gambling industry. It suits a data-driven marketing specialist with experience in campaign management, player segmentation, and analytical optimization.

Retention SpecialistSecurity Federal Bank

The Retention Specialist is responsible for maintaining the renewal book of business while providing excellent customer service. This position involves servicing auto, home, and commercial insurance products and working directly with customers on their service needs, as well as assisting sales…

Retention SpecialistAutoPayPlus

Helping people overcome financial challenges and strengthening long-term relationships is the core of this role. The Retention Specialist will demonstrate the value of staying enrolled in the company's program, providing solutions and building trust to help members stay on track toward their…

Retention SpecialistAgape

This role focuses on providing professional follow-up and retention services to Out-of-School Youth (OSY) participants who have exited WIOA Title I–funded programming.

Retention SpecialistHobfit

This full-time role focuses on enhancing customer loyalty and long-term engagement with Hobfit’s health platform. The Retention Specialist will monitor user engagement, identify at-risk users, and implement targeted retention strategies and campaigns.

This role involves representing the leading auto club nationwide, focusing on customer retention. It offers flexible hours and is ideal for retirees and homemakers seeking stable, part-time work.

Retention SpecialistGirl Scouts of Central Maryland

This people-centered role is for a Retention Specialist who enjoys relationship-building, customer service, and problem-solving. You will help create positive Girl Scout experiences that encourage girls, families, and volunteers to stay engaged, building relationships with members…

The Retention Specialist job focuses on exceeding customer service standards for current clients within a top-performing private brokerage affiliated with Farmers Insurance.

Retention SpecialistVirtual Staffing Solutions OPC

Retaining customers by solving their problems, answering questions, and preventing cancellations is the core function of this specialist role. It involves understanding customer needs, offering tailored solutions, and promoting products to increase satisfaction.

This role involves strengthening relationships with accredited businesses, managing their renewals and accounts, resolving concerns, supporting billing, and promoting the value of BBB Accreditation.

Retention SpecialistBSI Financial

The Rate & Term Retention Specialist is responsible for executing BSI’s borrower retention program for Non-Agency and Non-QM mortgage loans.

Retention SpecialistTripleTen

This Retention Specialist role supports students throughout their learning journey, helping them stay committed to their educational goals.

Retention SpecialistSocial Scout

This role is for a Retention Specialist who will lead and execute high-volume email flow buildouts for a wide range of eCommerce brands.

Retention SpecialistAppDirect

This role is for a relationship-driven professional focused on converting at-risk customer situations into lasting partnerships. The specialist will manage a portfolio of energy broker accounts, proactively addressing potential contract lapses and escalating churn signals.

Specialist, RetentionHousecall Pro

This role focuses on retaining the company's core customer base by improving the efficiency and effectiveness of interactions with service professionals.

Retention SpecialistPocketful

Driving user engagement, retention, and lifetime value for Pocketful, a fast-growing fintech and stockbroking platform, is the core of this specialist role. The position focuses on designing and optimizing lifecycle marketing campaigns and building automated, personalized user journeys.

Retention SpecialistAnewHealth

The Retention Specialist is a creative thinker and customer service advocate who will spend their day answering inbound calls from patients wishing to cancel their service.

Retention SpecialistLight

This role on the Retail/Customer Operations team ensures a seamless experience for customers in deregulated energy markets. The specialist supports daily operations, assists customers, resolves issues, and optimizes internal processes to enhance efficiency.

Retention SpecialistJohn Howard Society of Ottawa

This role provides consistent support to clients throughout their employment journey, including monthly follow-ups and monitoring checkpoints. The Retention Specialist will also visit job sites and meet with clients and employers in the community as needed, working collaboratively with team members…

Retention SpecialistCOSTI Immigrant Services

This full-time union position is for a Retention Specialist who will support individuals in achieving and sustaining meaningful employment. The role involves engaging with clients and employers from the offer stage through onboarding and throughout the retention lifecycle, identifying risks to job…

Retention SpecialistMountaire Farms

Coordinating programs focused on new employee training and onboarding is the primary purpose of this role. The Retention Specialist assists new employees in the processing departments to achieve goals for customer satisfaction, safety, quality, and yield, while also working to…

Retention SpecialistElizabeth City State University

The Retention Specialist supports student retention by monitoring student progress toward degree completion. This role collaborates with faculty, student support services, and students to enhance retention and graduation rates, focusing on the academic and social experience of…

This role is for an energetic and dedicated Retention Specialist to join a dynamic team, acting as the frontline champion for maintaining strong relationships with valued clients.

Retention SpecialistComplete Care Management Services

Supporting patient engagement and ensuring continuity of care are the main goals of this office-based role, which also involves occasional home visits. The position suits a motivated and bilingual professional with strong communication skills.

Retention SpecialistMango Voice

Working to keep clients loyal by handling their cancellation requests is the core of this role. The Retention Specialist understands customer concerns, offers solutions, and helps maintain high standards of customer care and company reputation.

Retention SpecialistSporty

This role involves supporting the delivery of South Africa-focused campaigns and promotions to drive customer engagement and loyalty. The Retention Specialist will assist with setting up and running retention activities, tracking results, and ensuring offers are competitive across…

Retention SpecialistAnchor Health Home Care

This role is crucial to strengthening relationships with existing clients, winning back former clients, and preventing service disruptions. The Retention Specialist will engage in real-time, team-based communication, respond immediately to case changes, review physical documentation, and use secure…

Retention SpecialistPeterson Farms

This role works as a front-line personnel, promoting the organization's mission by strengthening the relationship between the employer and employees. The Retention Specialist coordinates key areas of employee retention, training administration, and first-year performance evaluations.

Retention SpecialistGoosehead Insurance

Retaining existing clients by helping them navigate policy changes, premium increases, or expiring coverage is the core of this role. The Retention Specialist combines sales and customer service skills to re-market policies, present alternative coverage options, and identify opportunities to…

Retention SpecialistIDIQ

This full-time Member Advisor (Retention Specialist) position is based in the Mount Prospect, IL, office and focuses on providing exceptional customer service to members.

Retention SpecialistOpen Access BPO

This specialist role focuses on retaining customers by providing excellent service and support. It suits a candidate with experience in customer interactions and a knack for problem-solving within a fast-paced environment.

Retention SpecialistAgape Child & Family Services, Inc.

The Retention Specialist provides professional follow-up and retention services to Out-of-School Youth (OSY) participants who have exited WIOA Title I -funded programming.

Retention SpecialistGoodwill Easterseals Miami Valley

This role focuses on supporting program participants to maintain employment, meet employer standards, and balance personal and work needs, while also marketing the agency's services to employers and community members.

Retention SpecialistWire 3

The Retention Specialist acts as the final point of contact for Wire 3 customers considering canceling or downgrading their internet service.

Retention SpecialistDigiOutsource

This role is for a dynamic and strategic Promotions & Lifecycle Specialist to support iGaming brands. It involves driving user engagement through innovative promotional strategies and lifecycle marketing initiatives designed to appeal to diverse player segments across multiple…

Retention SpecialistOpenCorp

Retaining clients in the finance industry is the core of this role, by reconnecting with them to uncover better deals and protect their cash flow.

This Retention Specialist role focuses on building strong relationships with caregivers and clients to improve satisfaction, reduce turnover, and prevent service disruptions.

Retention SpecialistTreatwell

Treatwell, a European leader in the digitalization of beauty services, is growing, and this role is for a Retention Specialist to join the Aftersales team. You will contribute to the development of personalized and customer-oriented retention strategies.

Retention SpecialistPrevi, Inc.

Retaining members is the core of this role, serving as the last line of defense against churn. You will help members understand the full value of their membership and ensure a positive experience, whether they choose to stay or leave.

Client Retention SpecialistSpecialty Capital

The Client Retention Specialist at Specialty Capital is responsible for managing and strengthening relationships with existing merchants. This role focuses on maximizing client retention, identifying renewal opportunities, and maintaining long-term relationships with merchants who have previously…

Retention SpecialistUniversity of St. Francis

This part-time, temporary position supports student retention across the university, focusing on academic success, transition to college, and co-curricular/athletic responsibilities.

Retention SpecialistNative Pest Management

This customer-focused role at Native Pest Management involves handling customer complaints and working to prevent service cancellations.

Retention SpecialistConnext Global

This role focuses on monitoring account activity, tracking cancellation requests, coordinating with internal teams, and ensuring account updates and documentation are completed accurately and within established timelines.

Retention SpecialistMountaire

This role focuses on coordinating programs for new employee training and onboarding, aiming to improve customer satisfaction, safety, quality, and yield.

Retention SpecialistChellecomm Merchant Services

The Retention Specialist is responsible for maintaining strong relationships with existing merchants and reducing account attrition. This role involves proactively contacting merchants to understand their needs, addressing concerns, and resolving issues that may impact satisfaction or lead to…

Retention SpecialistMedaHealth Associates

MedaHealth Associates is seeking a motivated Retention Specialist to help reconnect with and retain past clients. In this role, you will reach out to customers who have recently canceled their coverage, understand their concerns, and rebook them with one of our agents, either their…

Retention SpecialistEastern Washington University

The Retention Specialist oversees the implementation, coordination, and evaluation of the Program Leading to University Success (PLUS) programming, which includes tutoring, study groups, supplemental instruction, and academic coaching.

Retention SpecialistMERS/Missouri Goodwill Industries

This full-time Retention Specialist role involves supporting participants in meeting employer expectations and improving work performance within the PLB team.

Retention SpecialistPorch Group

This role is for a Retention Specialist responsible for managing customer calls related to service cancellation requests. It involves responding to customer inquiries and resolving service concerns in a timely and professional manner, while providing exceptional customer service to build and…

Retention SpecialistThreadBeast

Working across the customer team, the Retention Specialist helps customers with styling and also works to keep their membership active. This role suits someone who is comfortable both with fashion and with customer service, and who can adapt quickly to different tasks throughout the day.