About This Role
This full-time Retention Specialist role involves supporting participants in meeting employer expectations and improving work performance within the PLB team. The position is ideal for an energetic, self-motivated, and professional individual who is passionate about changing lives through the power of work and embodies core values of diversity, integrity, professionalism, respect, and responsibility.
Responsibilities
- Assist participants with meeting employer expectations with work performance
- Provide training to improve participant's work performance after employer's training period has ended
- Problem solve to create accommodations or other ways to address performance issues
- Support participants to develop and maintain natural support and positive relationships with co-workers and supervisors
- Complete and submit agency documentation in a timely manner such as weekly progress notes and hourly billing
- Maintain participant file in accordance with agency requirements
- Utilize time at participant's work site to complete necessary documentation, when possible, maintaining a minimum of 80% of hours worked in billable time
- Maintain knowledge of community resources that can be utilized to support participant needs (i.e., transportation, medical, childcare, utilities, etc.)
- Make referrals, advocate, and follow up
- Maintain confidentiality according to agency guidelines, follow ethical guidelines
- Complete training hours annually based on funded requirements
- Other duties as assigned
Requirements
- High School Diploma and experience working in social services
- Driver's license and current insurance
Nice to have:
- Bachelor's Degree and experience working in the field of social services with individuals with disabilities
- First Aid and CPR
Benefits
- Individual and family medical benefits for full-time employees working 30 or more hours per week
- Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week
- Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week
- 403(B) Retirement on date of hire for employees working 20 or more hours per week
- 403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week
- 401(A) Retirement on date of hire for employees working 20 or more hours per week
- PTO Accrual up to 15 days based on hours worked
- Employee store discount
