Operations Coordinator

About This Role

Keeping the company's new market running every day is the core of this Operations Coordinator role. You will keep driver shifts covered, vehicles assigned and ready, and the team working from the same information. This on-site, hands-on role suits someone who likes a fast pace, thinks in systems, and enjoys being the person everyone relies on.

Responsibilities

• Own Daily Coverage: Build and manage driver schedules and shift coverage, fill gaps quickly, and keep vehicles earning
• Keep Vehicles on the Road: Coordinate vehicle assignments, handoffs, and availability with the Fleet Support and Maintenance teams so downtime stays low
• Be the Operational Hub: Be the first point of contact for drivers and supervisors on day-to-day issues, and route what you cannot solve to the right owner fast
• Run the Numbers: Track daily metrics such as coverage, utilization, attendance, and vehicle status, and turn them into clear updates for leadership
• Fix What Slows Us Down: Spot recurring problems, document how things should work, and help put better processes and tools in place
• Support the Launch: Help with onboarding logistics, driver communications, supplies, and site needs as we stand up the Chicago market

Requirements

• 2+ years in operations, dispatch, logistics, fleet, transportation, or another fast-moving operations environment
• Strong organization and follow-through: you close loops without being chased
• Comfort with data. You are strong in Google Sheets or Excel and like using numbers to make decisions
• Clear, calm communication with drivers, teammates, and leadership, especially when things go sideways
• Flexibility to support a 24/7 operation, including some early mornings, evenings, or weekends

Nice to have:

• Experience in rideshare, delivery, rental car, or fleet operations
• Experience with scheduling or fleet tools such as Deputy, Samsara, Fleetio, or similar
• Experience launching a new market, site, or operation
• Bilingual (English/Spanish)

Benefits

• Get in early and help build the Chicago operation, not just run it
• Clear paths into supervisor, analyst, and operations management roles as we scale
• Medical, dental, and vision
• 401(k)
• Paid time off and sick pay
• Equity

Important Details

• Schedule: Full-time, some early mornings, evenings, or weekends are expected, especially around launch

About the Company

8Fleet is a fast-growing technology and logistics company building the operational backbone for rideshare fleets, both driver-operated and autonomous. They run 24/7 operations with full-time drivers, a managed fleet of vehicles, and a team that keeps it all moving. As they launch in Chicago, they are building their local team from the ground up.