About the role
Note: there is no driving experience or driver's license required for this role.
Join Our Team as a Bell Captain! Lead the Bell Attendant squad with confidence! Zip guests around town in style, share your best local tips for foodie spots and must-see attractions, and give a helping hand with luggage. Keep our ride sparkling, pitch in at the front desk, and make every guest’s stay unforgettable by being attentive, friendly, and lightning-fast!
Key Skills & Responsibilities
- Friendly First Impressions: Approach every guest and teammate with genuine warmth and a service-driven attitude, making hospitality feel like a celebration from “hello” to “see you soon!”
- Attendance Ace: Show up ready to go, keeping your attendance on point and in line with Aimbridge Hospitality standards—flexible enough to roll with the hotel’s schedule, no matter what’s on the calendar.
- Polished Pro: Take pride in your appearance with a crisp uniform and shining name tag, always looking sharp so you set the tone for our brand with every interaction.
- Hotel Hero: Rock the essentials—loading and unloading luggage carts, escorting guests to rooms, delivering messages, flowers, and packages, and making sure each suitcase gets the VIP treatment. Open doors, check and store bags, complete room changes, and show off our suites and amenities with flair!
- Local Guru & Support Star: Keep a pulse on area attractions, transportation guides, and special events, ready to share maps, directions, and answers to burning questions. Help out housekeeping, keep the lobby info board up to date, assist on phone calls, conduct house counts, and lend a hand for any other adventure that comes your way!
Education & Experience
- High school diploma or equivalent required; hotel experience preferred
- 2-3 years in a bellhop or similar role is a plus; minimum one year of driving experience with a valid state driver’s license and acceptable driving record
- Ability to communicate information clearly and handle basic issues independently
- Works well under pressure, maintaining composure and sound judgment
Benefits After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Property Information 🌟 Welcome to Wyndham Grand Pittsburgh Downtown! 🌟 As Pittsburgh’s largest hotel with 712 rooms, Wyndham Grand Pittsburgh Downtown offers the perfect blend of modern comfort and stunning city views. Located in the heart of the city, right along the scenic riverside, our prime location puts you just a short walk or quick ride away from top attractions like Point State Park, the Cultural District, stadiums and more! 🚍 Convenient Transportation Getting around is easy with public transportation options nearby, including bus and light rail – perfect for commuting or exploring the city! 🍽️ Perks for the Team We take care of our team! Enjoy free meals for every shift and free beverages all day long. Plus, our comfortable break room makes it easy to recharge. We offer a comprehensive benefit package to full time associates that includes medical, dental, vision, short term disability, paid time off plus much more! 🎉 Team Culture At Wyndham Grand Pittsburgh Downtown, we foster a supportive and inclusive team culture. We love celebrating team wins with fun events and team-building activities! We value respect, collaboration, and fun, encouraging growth, celebrating achievements, and making sure everyone feels valued and appreciated. Join us and be part of a dynamic team in one of Pittsburgh's most iconic hotels! 🌟
Application deadline for Colorado positions: Note: there is no driving experience or driver's license required for this role.
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