WW Learning & Development Manager

About This Role

Working within Apple's Sales organization, the WW Learning & Development Manager leads a team focused on the strategy, design, and execution of key leadership development programs globally. This role involves empowering managers and future talent to cultivate the necessary capabilities for leading high-performing teams in a dynamic environment, translating these learning experiences into improved daily practices. It suits a leader passionate about creating solutions and enhancing the effectiveness of leadership development programs, ultimately delivering world-class experiences for employees, partners, and customers.

Responsibilities

• Own the strategy, design, and continuous evolution of the organization’s flagship leadership programs, ensuring program relevance and translating expectations into practical skills
• Lead a team of program managers responsible for the planning and development of program roadmaps and special projects that facilitate key initiatives across Apple’s Sales organization
• Ensure business operations run seamlessly and the Apple experience is exceptionally delivered through committed leadership and role modeling
• Provide encouragement and support to team members, including communicating individual and team goals, identifying areas for mentoring and guidance, and implementing development programs to elevate skills and knowledge
• Identify opportunities to integrate development into the daily flow of work, not just formal learning moments
• Oversee global program operations, planning cycles, and delivery across regions, utilizing participant feedback and business outcomes to track impact and refine approach
• Identify and manage external learning partners, seamlessly integrating their expertise to deliver high-quality experiences aligned with organizational leadership principles
• Partner closely with the People team to align programs with succession planning, talent reviews, and development priorities, serving as a thought partner on leadership capability
• Develop and deliver clear, data-driven presentations to executive leadership to align on strategy, share program impact, and influence decisions and change management

Requirements

• Minimum of 12 years of related experience, with at least 3 years in a people leadership role
• Background in learning and development strategy, program management, sales enablement, and/or similar function
• Deep experience in leadership development program design and delivery
• Global experience and understanding of cultural nuances to tailor content for diverse audiences and learners
• Proficiency with project management frameworks and tools
• Ability to build, lead, and develop inclusive teams and attract and retain talent through performance management, coaching, guidance, and support