Writer - Hybrid Role

About This Role

This hybrid role involves creating training documentation and work instructions for Pilot Plant equipment, ensuring operators are safely and effectively educated. The writer will collaborate with various departments to ensure all training materials comply with existing policies and procedures.

Responsibilities

• Create training materials, including process procedures, step-up cards, one-point lessons, and other documentation in collaboration with Operations, Maintenance, Quality, and Safety
• Capture video and photographic documentation to support the development of a comprehensive learning program within the LMS platform and Adobe Creative Cloud
• Assist with the creation and review of Job Safety Analysis documentation, as needed
• Standardize content structure, instructional format, and operator competency requirements
• Provide periodic follow-up evaluations of machine operators to confirm skill retention and support refresher training for higher-complexity equipment
• Complete additional tasks as assigned to support Tech Center training and operational needs
• Work with SMEs to simplify complex content, remove unnecessary detail, and consistently focus on what the learner needs to know
• Prioritize content creation work to meet training development milestones
• Observe and document SME operational procedures to verify accuracy, identify procedural gaps, and create training content development

Requirements

• Technical writing and procedure development
• Manufacturing equipment / process documentation
• Mechanical aptitude and equipment troubleshooting awareness