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JOIN OUR TEAM
With gaming, hotel, retail and restaurant positions, you can always find what you’re looking for at del Lago. Previous casino-industry experience is not required, but a friendly, positive attitude is. We’ll provide all the training you’ll need to succeed in your job and grow in your career. Whether it’s the fun of the slots or the excitement you only find at the best gaming tables, del Lago will bring the action you’re looking for. Our luxurious 205 room hotel with beds more comfy than home, services that make everyone feel like a high roller and spa treatments to soothe and rejuvenate. Wherever you’re coming from, however long you plan to stay, there’s only one destination in the Finger Lakes region that gives you everything you expect, and then some. Join a winning team today at del Lago Resort & Casino.
Job Summary
The Sportsbook Writer is responsible to provide a level of service which is gracious, kind, and warm that creates an exciting environment and World Class Service by delivering Old-World Hospitality and Charm for the casino guests. A Sportsbook Writer is a key customer service provider in the sportsbook. They service and build relationships with the guest, write wagering tickets, exchange tickets for currency, execute players’ signups and manage kiosks. Ensure compliance with procedures for the sportsbook in a professional manner. Protect company assets by adhering to company policies and all state and regulatory compliance including Internal Controls, Policies and Procedures, The Responsible Gaming Plan, and Title 31.
Essential Duties and Responsibilities
The following statements are intended as general illustrations of the work in this class and are not all inclusive.
Required Skills and Abilities
Must have ability to:
Education and Experience
The Sportsbook Writer must be a minimum of 18 years of age, high school diploma or equivalent and have an interest in sports and related activities. Three months of experience in Sportsbook operations as a Sportsbook Writer or six months casino experience preferred. Results oriented, hands-on professional with the ability to interact effectively with the public, staff, and colleagues. Possess professionalism and ability to handle high levels of stress and comprehensive math skills. This position spends majority of the shift in the sportsbook area and is subject to varying levels of crowds and noise levels the severity of which depends upon customer volume. Ability to read, analyze, interpret, and comprehend technical procedures, government regulations, instructions, and correspondence/memos in English.
Physical Requirements & Working Conditions
In addition to the other duties described herein, every Team Member has the following responsibilities related to compliance with laws and regulations:
Del Lago provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
It all started with an inaugural race meet in 1875 that featured two flagship horse races: the Kentucky Oaks and the Kentucky Derby.
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Waterloo, NY 13165
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