About the role
The Opportunity
We are seeking a reliable and customer‑focused Workplace Facilities Assistant to support day‑to‑day office operations across a professional corporate environment. This role is part of a high‑performing Workplace team and is responsible for ensuring the office remains safe, presentable, and well‑supported for employees, visitors, and stakeholders.
Role Responsibilities
- Office operations — Resolve daily workplace issues and escalate where appropriate.
- Workplace presentation — Maintain cleanliness across office, kitchen, and shared spaces.
- Supplies management — Order, restock, and monitor consumables and office supplies.
- Meeting & event support — Set up rooms, move furniture, organise catering, and maintain room tidiness.
- Reception coverage — Provide front‑of‑house support including calls, visitor management, and courier handling.
- Vendor coordination — Liaise with building management and external service providers.
- Safety & emergency roles — Act as First Aid Officer and Evacuation Warden.
- AV support — Assist with basic meeting room technology and troubleshooting.
- Perform additional duties as directed by the Workplace Facilities Manager.
About You
- Experience in a corporate or professional environment
- Strong organisational skills and a proactive work ethic
- Professional presentation and communication skills
- Customer‑service mindset with the ability to build strong relationships
- Proficiency in Microsoft Office
- General knowledge of IT systems and workplace technologies
- Ability to prioritise tasks and manage time effectively
- Physically capable of performing manual tasks (e.g., furniture movement)
Leadership & Culture Alignment
We seek individuals who demonstrate:
- Curiosity — A willingness to learn, innovate, and explore better ways of working
- Accountability — Ownership of outcomes and commitment to service excellence
- Collaboration — Engagement with diverse perspectives and contribution to a positive team culture
- Human‑centric thinking — Empathy, adaptability, and a focus on people‑first service delivery
How to Apply:
Our Commitment:
ISS fosters a culture of inclusion and diversity, welcoming applications from Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, individuals from diverse cultural backgrounds, and LGBTIQA+ communities. We are committed to fair pay and a safe working environment.
Please note: No agency applications are accepted
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