About the role
Role: Cloud Business Analyst
Client: NCDOT
Work Type: Hybrid
Candidates need to live in the Raleigh/Durham areas, no more than 60 miles outside of Raleigh, NC
Minimum Relevant Experience: 7 Years
Duration: 12 Months (Extendable)
Max Payrate: $42 Per Hour
eSystems Inc. is a fast-growing Systems Integrator based in Princeton, New Jersey. We provide strategic IT solutions and services with primary practice areas in Java and Microsoft centric e-Business solutions, ERP solutions, Enterprise Application Integration, Data Warehousing and Business Intelligence solutions. Our clients include Fortune 500 corporations, government agencies, small and mid-sized local businesses, and non-profit organizations.
As an equal opportunity employer, OpenKyber complies with all applicable laws, rules and regulations preventing discrimination against job applicants based on: race, ethnicity, religious beliefs, gender, gender identity, age, veteran status, marital status, physical challenges, or any other relevant factor.
We are seeking an expert-level Project Business Analyst to support a statewide Cloud POS Modernization initiative. This role is ideal for a senior analyst with deep experience in cloud-hosted payment solutions, enterprise integrations, and complex modernization projects. You will partner with business leaders, technical teams, and vendors to drive requirements, testing, and deployment of a new cloud-based point-of-sale platform supporting DMV operations across North Carolina.
The analyst partners with leadership, field operations, engineering teams, AWS/cloud architects, and vendors to ensure the solution meets modernization objectives, improves reliability, restores NFC/contactless acceptance, and integrates cleanly with DMV enterprise systems.
Responsibilities:
- Lead elicitation and validation of business, functional, non-functional, and compliance requirements for cloud-hosted cashiering, payment processing, device management, and financial reporting.
- Translate modernization drivers such as PCI DSS compliance risks, device management constraints, and reconciliation issues (duplicate charges, refund delays) into actionable requirements.
- Develop user stories, acceptance criteria, workflows, data flow diagrams, and integration specifications for an integrated AWS-hosted point-of-sale solution.
- Support UAT cycles, validating performance, stability, customer experience improvements, and compliance outcomes.
- Evaluate sync processes between cloud POS, DMV backend systems, and enterprise financial platforms.
- Support phased statewide rollout preparation, including pilot plans, training coordination, device estate planning, and operational readiness.
Qualifications:
This role requires 4+ years of professional cloud experience, preferably across AWS and Azure, including:
- Secure API-based payment integrations and data synchronization
- Scalable architecture analysis for high-volume transaction processing
- Performance optimization and monitoring of cloud-hosted transactional systems
- Understanding of PCI DSS v4.0, P2PE, encryption, and tokenization workflows, consistent with the modernization strategy
Skill Required / Desired Amount (Years):
- Experience supporting and executing User Acceptance Testing (UAT) for complex enterprise solutions: Required 7
- Expert-level experience with cloud-hosted point-of-sale (POS) and payment processing solutions: Required 7
- Strong background in enterprise systems integration and modernization initiatives: Required 7
- Familiarity with AWS or similar cloud architectures supporting POS and payment systems: Required 7
- Ability to translate modernization drivers (e.g., PCI DSS risks, device constraints, reconciliation issues) into actionable requirements: Required 7
- Strong understanding of payment device management, NFC/contactless acceptance, and cashiering processes: Required 7
- Ability to assess performance, stability, customer-experience outcomes, and compliance alignment during testing and deployment: Required 7
- Proficiency in eliciting, analyzing, and validating business, functional, non-functional, and compliance requirements: Required 7
For applications and inquiries, contact: hirings@openkyber.com
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