Wing Host - TAO Downtown Restaurant New York

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• TAO Marketplace
• Employee Discounts
• Time off and much more!

Assists maître d’ with checking in and managing the seating of all guests, both reservations and walk-ins. Acknowledges and interacts with the restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipate and accommodate guest needs with professionalism and courtesy

• Maintain cleanliness and organization of the entrance area and overall venue

• Comply with Department of Health regulations and company sanitation standards

• Actively take, confirm, and manage guest reservations

• Assist with incoming calls and answer guest questions

• Assist the maître d’ in optimizing reservation flow and seating availability to accommodate as many walk-ins as possible, ensuring seamless shift operations

• Provide initial table setup support to the dining room team

• Properly set-up front desk area, perform side-work and other opening/closing procedures as directed by management, including:

  • Printing and organizing current menus
  • Completing all assigned opening and closing side work

• Report any breakage or damage to equipment or furniture promptly to managemen

• Attend and actively participate in daily pre-service meetings and training sessions

• Learn through observation and collaboration, and lead by example

• Maintain a positive, professional demeanor at all times

• Demonstrate knowledge of Tao Group Hospitality, its partner brands, and the surrounding hotel environment when applicable

• Collaborate with and support fellow team members to ensure seamless service

• Perform additional duties as assigned by management.

TRAINING REQUIREMENTS:

• Tao Group Hospitality in-venue wing training

EDUCATION/WORKING KNOWLEDGE:

• Minimum 1 year host experience or equivalent related Tao Group Hospitality experience required
• Previous experience in a high-volume restaurant/nightclub/lounge

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly
• Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
• Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
• Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment