WFH Events Operations Assistant

About This Role

Helping the Operations Manager coordinate the day-to-day business is the core of this role, acting as the organizational backbone for schedules, staff, clients, meetings, emails, and upcoming jobs. You will ensure the right people are scheduled for the right jobs, clients receive timely communication, and the Operations Manager has a clear view of business operations.

Responsibilities

• Manage the Operations Manager’s calendar, inbox, and daily schedule, tracking action items and meeting details to keep priorities on track
• Coordinate event bookings, assign team members based on availability, communicate job requirements, and resolve scheduling conflicts early
• Serve as the primary point of contact for operational inquiries, confirm event logistics, and ensure seamless information flow between clients, staff, and management
• Maintain up-to-date records across CRM software, booking platforms, and digital files for accurate scheduling and administrative documentation
• Identify operational gaps, follow up on outstanding requests, and escalate complex issues to prevent delays and streamline processes

Requirements

• Previous experience in operations support, executive assistance, administration, coordination, scheduling, customer service, events, logistics, or a similar role
• Experience coordinating schedules, appointments, meetings, or staff through email and calendar management
• Confident communicating with clients, staff, suppliers, and internal stakeholders
• Strong follow-up and task-management skills
• Comfortable working with Google Workspace/Microsoft Office, calendars, spreadsheets, CRM systems, and other digital tools

Nice to have:

• Experience supporting an Operations Manager, General Manager, business owner, or executive
• Experience in events, hospitality, logistics, equipment hires, or other service-based businesses
• Experience coordinating field staff or mobile teams
• Experience managing job schedules or rosters
• Experience communicating with Australian clients
• Familiarity with CRM, booking, scheduling, or workforce-management software

Benefits

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Important Details

• Schedule: Wednesday to Friday, 8:00 AM to 5:00 PM (with 1 hour unpaid break); Saturday to Sunday, 5:00 AM to 2:00 PM (1 hour unpaid break) Perth Time zone; 40 hours per week

Application Process

• Complete your application, including the assessment questions, technical check, and voice recording
• Submissions with all requirements fulfilled will receive priority review