Wellness Specialist DT

• DEPARTMENT: 17095 - Wellness

• WORK TYPE: Full Time

• WORK SCHEDULE: 8 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together.

JOB SUMMARY

The Wellness Specialist assists in the planning and development of a wide variety of health/fitness related programs. Additionally, this position interacts to a great extent on a one-on-one basis with members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Other duties may be assigned.

• Utilize American College of Sports Medicine (ACSM) guidelines to develop safe and effective personal exercise programs based on client’s current and past health conditions and health goals.

• Provide individualized exercise programming, program progression and monitoring during exercise of physical therapy graduates, cardiac rehab graduates, concierge medicine members and other special populations.

• Utilize ACSM guidelines to administer fitness testing services to include sub-maximal and maximal graded exercise tests as well as strength, flexibility and body composition tests.

• Provide one-on-one instruction on proper use of exercise equipment for optimal benefits based on health status and goals.

• Provide excellent customer service to all Center members and guests according to NCH core values.

• Assists Program Coordinators in planning and presenting appropriate fitness/wellness programs to NCH employees and Center members/guests.

• Markets Center programs internally and externally to drive attendance and achieve revenue goals.

• Supervises member/guest activities on fitness floor to support safety.

• Attains and maintains a thorough working knowledge of each piece of exercise equipment and communicates safe usage to Center members/guests.

• Conducts fitness equipment orientations for new and existing members.

• Shares ideas about general Center functions in a positive and supportive manner.

• Accepts personal responsibility for professional growth and development.

• Understands and enforces Center policies and procedures with members/guests using excellent customer service skills.

• Regularly cleans and organizes fitness equipment and workout areas to ensure a safe and healthy environment for Center members/guests.

• Understands and utilizes chain-of-command problem solving techniques.

• Strives to be flexible, as the need arises, to cover alternate work hours in all areas of the Center.

• Demonstrates willingness to cross-train to assist with front desk operations.

• Identifies, addresses and resolves member/guest problems or complaints.

• Maintains a current knowledge of industry developments and new programs and proposes additions, as appropriate to best serve our clientele.

• Maintains knowledge of Center programs and services and assists with the marketing and communication to Center members, guests, NCH employees and the community.

• Actively assists and supports departmental activities to ensure that operational and salary expenses are equal to or less than approved budget.

• Understands the principles and concepts of Performance Improvement. Looks for opportunities and solutions for process improvements and seeks to improve job skills.

• Other areas as assigned.

• This position may be responsible for being the Pool Operator when assigned. See Pool Operator Job Description for essential responsibilities, education, experience, and requirements.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of a Bachelor’s degree in Exercise Science, Health Promotion, or a related health and fitness field required.

• CPR, AED certification required upon hire. Within 90 days must complete CPR, AED, and First Aid through American Heart Association or American Red Cross.

• Minimum of one year experience in a wellness/fitness setting preferred.

• Nationally recognized certification (ACSM, NSCA, etc.) strongly preferred.

• 6 months fitness testing experience preferred.

• Intermediate computer knowledge: Uses Microsoft Word, Excel, Outlook, and Windows.