About This Role
This role serves as a leader and guide to Resident Care associates, focusing on promoting resident well-being, family satisfaction, and exceptional care. The Wellness Coordinator ensures residents lead healthy and happy lives through assessments, training, medication management, and daily rounds. They oversee Caregivers and Med Techs, fostering their professional growth and development within a positive and supportive team environment.
Responsibilities
- Ensure appropriate staff coverage through hiring, staff scheduling, and daily assignments
- Manage Resident Care payroll, progressive counseling, motivation, performance appraisals, coaching, training, and recognition
- Lead Caregivers and Med Techs by setting a positive example, being visible, involved, accessible, and helping associates with professional growth
- Maintain the Resident Care budget as it pertains to staff hours, supplies, and care levels under the direction of the Resident Care Manager
- Assist the Resident Care Manager with assessments for prospective and current residents
- Work with the Resident Care Manager on maintaining accurate service plans
- Communicate with all levels of the community and handle multiple tasks and priorities, making responsible choices and decisions in a resident’s best interest
- Motivate staff to assist the Life Enrichment team to ensure residents are involved in activities
- Follow up with resident concerns or health issues and participate in care conferences with resident families to communicate changes in health and behaviors
- Maintain all federal, state, and local regulatory compliance for licensed assisted living and memory care communities
- Administer and assist with medication management using eMAR to assure all residents are receiving the correct medication at the proper time
- Participate in the on-call rotation within the department
- Assist with all other duties as assigned by the Resident Care Manager
- Lend a helping hand to co-workers, direct reports, and supervisors, whether in their specific department or another unrelated to their day-to-day responsibilities
- Keep the best interests of the residents and other associates in mind and be an active participant in accomplishing team, community, and company goals
- Lead by example, demonstrate integrity and character, lead innovation and change while inspiring and developing associates throughout the organization
Requirements
- Patience – Works hard to understand the people and process before making judgments
About the Company
At Waltonwood, the Resident Care Department provides individualized care to seniors who require assistance with personal tasks, helping residents with everyday needs such as bathing, toileting, dressing, mobility, medication administration, and engagement in social activities. They strive to maintain resident independence and dignity through constant compassion, patience, and understanding.