About This Role
Working as a Wellness Coordinator, you will be the public face of the brand, engaging with clients and helping them optimize their health through IV vitamin therapy and cutting-edge wellness services. This role suits a people person with a passion for health and wellness, who can create a welcoming environment.
Responsibilities
- Be the first point of contact: Greet clients, answer questions, and ensure a seamless check-in experience
- Educate and recommend: Share the benefits of IV therapy and wellness services, helping clients select the best options for their needs
- Promote memberships and services: Offer retail products and cross-sell services to enhance the client experience
- Facilitate client onboarding: Ensure all new clients complete required waivers, agreements, and profiles for a smooth and professional introduction to services
- Support sales and operations: Play a key role in driving store performance by assisting with sales, tracking key metrics, and maintaining operational efficiency
- Administer non-medical wellness services: Provide and oversee non-medical treatments to enhance the client experience
- Deliver an exceptional customer experience: Build lasting client relationships and create a welcoming, engaging environment
- Engage in community outreach: Assist in lead generation, attend community events, contribute to social media efforts, and serve as a brand ambassador to strengthen local partnerships
- Maintain a safe and inviting space: Ensure cleanliness, organization, and compliance with all wellness and safety protocols
Requirements
- Strong customer service and communication skills
- Enthusiastic, outgoing, and able to connect with clients
- Detail-oriented and able to multitask in a fast-paced environment
- Comfortable with technology and point-of-sale systems
- Flexible availability, including evenings and weekends
- High school diploma or equivalent required
- Ability to lift up to 25 lbs and stand for extended periods
Benefits
- 401(k)
- Employee discounts
- Opportunity for advancement
- Wellness resources
- Flexible scheduling
- Complimentary and discounted wellness services
- A fun, positive, and team-oriented environment
- Career growth opportunities
Important Details
- Schedule: Wednesday - Thursday
About the Company
At The DRIPBaR, the mission is to help individuals optimize their health through IV vitamin therapy and cutting-edge wellness services.
