Wellness Coordinator

About This Role

This part-time position involves ensuring an exceptional client experience at a cryotherapy studio by educating clients on services and upholding the company's customer service philosophy. The role suits a dynamic individual who is passionate about health and wellness.

Responsibilities

• Ensure ICEBOX branding and culture through consistency and continuity in all actions
• Create relationships with clients to further personalize their experience
• Promote and educate clients on company products and culture
• Provide and maintain the highest level of customer service
• Proactively attend to clients to ensure quality customer service
• Answer customer queries regarding services
• Recommend and select services and packages
• Maintain the cleanliness of the studio

Requirements

• Strong work ethic, integrity, and professional demeanor
• Solid verbal and written communication skills
• Ability to multi-task and manage client concerns
• Ability to work and function in a team environment
• Health and fitness-minded people strongly preferred
• High energy and motivated personality
• Overall basic knowledge of health and wellness
• Thrives in multitasking environments
• Punctual, reliable, and excels in time management
• Ability to lift 50 lbs.

Benefits

• Flexible schedule
• Employee discounts
• Free uniforms

About the Company

Icebox Cryotherapy Studios is a fast-growing franchise company that specializes in athletic recovery, pain management, whole-body wellness, and skin health through cold therapy and modern wellness treatments. Their studios offer a sophisticated, sleek, and upscale spa-like experience with a focused service menu built around cutting-edge treatments like red light therapy, Cryotherma, and facial treatments. They also carry a curated selection of professional facial products and peptides, aiming to create healthier and happier communities.