About This Role
Providing support to program participants with housing stabilization and access to essential community services is the primary focus of this Wellness Coach position. The role involves developing a referral network and offering ongoing case management to individuals with mental illness, substance use issues, or a history of homelessness.
Responsibilities
- Provide case management to an assigned caseload
- Develop and monitor individual service plans in conjunction with agency program participants
- Assist program participants with problem-solving and crisis intervention
- Accompany program participants on medical, psychiatric, and public benefit appointments, as necessary
- Act as an advocate for program participants as appropriate; encourage and support self-advocacy
- Identify any problems in daily living skills; provide hands-on assistance and/or referral in addressing problems in daily living skills
- Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and other diverse funders
- Provide supportive counseling to program participants as needed
- Conduct regular home visits and hospital visits, as necessary
- Maintain a strong working relationship with all therapeutic support services to ensure the best quality of care
- Document all services in compliance with agency standards
- Work as a member of the social service team in the development of off-site recreation, socialization, educational, and skill-building activities with a view towards community inclusion and integration
- Liaise with community-based services and groups including civic, social service government, and business organizations
- Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings, and trainings
- Adhere to on-call cell phone system to facilitate crisis intervention, emergencies, and other situations that require immediate action
- Other duties as assigned
Requirements
- Bachelor's degree in Social Work or a related human services field
- Two years of experience working with individuals with mental illness, substance use issues, and/or a history of homelessness, or in the human services field
- Computer literate in Microsoft suite, with skills in Word, Excel, and Outlook
Nice to have:
- Experience in group work, tenant organization, case management, referral, and/or community outreach
- Experience or training in peer counseling or advocacy
- Bilingual English/Spanish speaking
Benefits
- Comprehensive benefits package designed to support wellbeing and development
- Health and wellness resources
- Generous PTO
- Professional development opportunities
About the Company
S:US is an organization that fosters a culture built on core values of respect, integrity, support, maximizing individual potential, and continuous quality improvement. They invest in their employees' wellbeing and development.
