Wellness Coach

About This Role

Working in the wellness industry, the Wellness Coach guides clients through their treatments, ensuring their satisfaction and progress, and helps maintain a high standard of care and hygiene in the branch.

Responsibilities

• Honor clients and provide the best consultation experience
• Take ownership of client treatments and their overall progress
• Maintain a clean and hygienic ambiance in the branch at all times
• Ensure clients achieve proper and satisfactory results
• Conduct regular follow-ups with clients to track progress
• Oversee therapists
• treatment execution in line with company SOPs
• Handle client concerns and complaints in a professional manner
• Safeguard medical equipment, products, and company assets
• Ensure consistent client satisfaction and retention
• Monitor and address existing client degradation effectively

Requirements

• Passion for working in the Wellness Industry
• Strong sense of responsibility towards client treatments and satisfaction
• Proficiency in the local language is mandatory
• Immediate joiners are preferred
• BNYS, BAMS, BHMS, BSMS & Pharm-D graduates