About This Role
This role is responsible for providing safe and effective instruction on exercise equipment and interacting with members using the wellness facility. The Wellness Coach will operate under the guidance of the Executive/Wellness/Program Director and adhere to the policies of the YMCA of Southwest Florida.
Responsibilities
- Act professionally and dress according to requirements: uniform shirt, neat shorts or warm-up pants (no spandex), sneakers, and YMCA name tag
- Arrive promptly for shifts; opening personnel must arrive with adequate time to prepare the facility for opening
- Welcome and greet all members, getting to know their names, needs, and goals
- Interact with members, assisting with machine usage and providing appropriate exercise advice (only when absolutely sure it is safe and appropriate)
- Encourage first-time users to go through the orientation process and ensure all members fill out the medical form
- Refer members with medical conditions requiring further investigation or physician's approval to the Executive/Wellness/Program Director
- Assist members with their workouts, ensuring proper use of both cardiovascular and weight training machines
- Circulate and be visible to members, even during slow periods
- Give facility tours as needed to assist Membership Services Staff
- Keep sign-up sheets neat and orderly, assisting members with equipment transitions when busy
- Follow cleaning schedule and refill cleaning bottles as needed; clean more than allotted responsibilities if time permits
- Be aware of signs that equipment may need maintenance; place an "out of order" sign on malfunctioning equipment and inform the Executive/Wellness/Program Director
- Refrain from personal use of Wellness Center phones and computers (personal emergency calls are permitted)
- Ensure all participants wear appropriate exercise attire and footwear
- Monitor proper execution, form, and technique when demonstrating exercises
- Ensure all equipment is put away correctly after shifts, including proper restacking of weights
- Wash, dry, and fold towels as needed
- Find substitutes for scheduled shifts if unable to work and communicate the substitute to the supervisor in a timely manner
- Attend regularly scheduled, mandatory staff meetings
- Utilize time clock and monitor timesheet, bringing any corrections to the supervisor in a timely manner
- Uphold all staff safety requirements, including cleaning protocols throughout the day
- Possess facility keys for opening shifts, ensuring they are secure and notifying the supervisor of any loss
- Ensure the facility is open on time as scheduled
- Ensure all electronic cardio equipment is on and ready for use at opening
