About This Role
Working in the E Finley YMCA, the Wellness Coach assists, coaches, and motivates members on the wellness floor, building relationships and increasing connectivity. This role engages with members to help them achieve their wellness goals, connecting them to small group programming, including group fitness, small group training, and personal training.
Responsibilities
- Build positive relationships with members by serving needs and concerns and taking the initiative to provide excellent customer service
- Lead Start Strong program, Wellness Orientations, Wellness Challenges, and other fitness initiatives
- Hold proficient knowledge of Wellness and Cardio equipment
- Assist with teaching Group Ex and small group training sessions as needed
- Model relationship building skills in all interactions
- Maintain regular, clear, and concise communication within area of responsibility
- Support delivering Cause Driven Tours to promote membership
Requirements
- Exceptional communication and customer service skills
- Must be a self-starter and able to work independently
- Attention to detail, with a consistent high level of responsiveness and follow-up
- Must obtain certification by the YMCA in Basic Life Support/First Aid and Emergency Oxygen upon hire
- Ability to relate effectively to diverse groups of people from all social and economic segments of the community
- Ability and patience to instruct classes while using effective communication and human relations skills to handle situations with people of all socioeconomic levels
- Ability to conduct, demonstrate and safely lead classes at the intensity level formatted for participants
Nice to have:
- National certification (ACE, NETA, AFAA, NASM) in group fitness instruction or YMCA Foundations of Group Exercise certification
- Multi-lingual
Important Details
- Schedule: Fridays 12pm - 4pm, some opening and closing shifts available, other times as needed
About the Company
The YMCA is an organization dedicated to healthy living.
