Wellness Coach

About This Role

As a Wellness Coach, you will serve as a trusted guide throughout the patient journey, acting as a liaison between patients and the multidisciplinary care team while providing education, support, and accountability every step of the way. You will work alongside physicians, advanced practice providers, and physical therapists to help patients navigate their musculoskeletal care journey.

Responsibilities

• Serve as a trusted guide and primary point of contact throughout each patient’s care journey.
• Conduct virtual coaching visits to educate, motivate, and support patients in achieving their health goals.
• Reinforce individualized care plans developed by the multidisciplinary clinical team.
• Promote adherence to prescribed home exercise programs while providing education and resources that support healthy lifestyle behaviors.
• Identify barriers to patient engagement and develop strategies to improve participation and outcomes.
• Monitor patient progress and communicate clinical concerns or changes to the appropriate members of the care team.
• Provide education on topics including pain science, nutrition, sleep, ergonomics, stress management, behavior change, and other wellness strategies that support musculoskeletal health.
• Collaborate closely with the multidisciplinary care team to optimize patient outcomes.
• Participate in clinical discussions, quality improvement initiatives, and operational projects as assigned.

Requirements

• Health Coach Certification.
• Minimum of 2 years of experience in a patient-facing healthcare role.
• Experience delivering virtual care or telehealth services.
• Experience working within a multidisciplinary healthcare environment.
• Experience providing high-volume, one-on-one patient interactions.
• Excellent communication, organizational, and time-management skills.
• Demonstrated ability to educate, motivate, and build rapport with patients.
• Comfortable using technology and learning new digital health platforms.
• Reliable high-speed internet and a quiet, professional remote workspace.

Nice to have:

• Board Certified Health and Wellness Coach (NBC-HWC).
• Degree in Exercise Science, Kinesiology, or related field.
• Experience in musculoskeletal or orthopedic care.
• Experience in digital health or a healthcare startup environment.

Benefits

• Fully remote position with the flexibility to work from home.
• Equity options to share in the company’s growth.
• Healthcare benefits.
• Paid Time Off (PTO).
• Separate Sick Time.