About This Role
This entry-level position offers an excellent opportunity for developing a career in event management or sales within the dynamic and professional Events Department at Fota Island Resort. The coordinator will manage the administrative and sales aspects of weddings and corporate events, ensuring high standards of service and client satisfaction.
Responsibilities
- Ensure all Weddings and Events administration standards are met as per current response time to enquiries and correspondence and maintain system for active follow-up
- Utilise Opera Cloud input/booking procedures as per current Standards
- Coordinate corporate events including show rounds of hotel and meeting rooms
- Coordinate wedding arrangements with bride and groom, including initial hotel and grounds tour, reception plans, and proposals
- Conduct site inspections with clients when required
- Perform daily office administration duties in collaboration with the Events team
- Show potential customers around the hotel, upsell every department, and look for new business opportunities through cold calling, telephone sales, mail shots, and other methods
- Build network in organisations that may directly or indirectly impact our business as appropriate
- Research market trends and generate new ideas for service and products that will maintain a competitive and leading edge over competitors
- Attend Sales and Marketing Meetings and any other internal meetings where required
Requirements
- Third level education in Event Management, Hospitality or Sales desirable
- Excellent interpersonal skills
- Excellent business acumen and innovation to grow Events
- Meticulous attention to detail
- Immaculate grooming/presentation
- Intermediate computer skills
- Fluent English
- Ambition in the area of Sales and Events
- Previous experience desirable
- Excellent customer service, professional etiquette, communication (oral and written), negotiation skills, corporate networking
Benefits
- Discount on dining options of up to 50%
- Reduction on accommodation for family and friends
- Discount for Spa treatments and products
- Use of Health Clubs
- Staff dining facilities
- Staff parking
- Group Risk Scheme Cover
- Bike to Work Scheme
- Wellness Program
- Service Awards
- Staff Appreciation Events
- First rate training and education
- Mentoring and development
- Inspiring rewards and recognition