About This Role
This role involves managing and coordinating various events, including weddings, social gatherings, corporate functions, and special events at Eagleton The Golf Resort. The coordinator will be responsible for understanding client needs, liaising with internal departments and external vendors, ensuring smooth event execution, and delivering an exceptional guest experience.
Responsibilities
- Coordinate with clients from initial inquiry through event completion
- Understand wedding and event requirements, preferences, budgets, and expectations
- Conduct venue/site visits and present suitable event spaces, packages, and facilities
- Prepare event proposals, quotations, function sheets, and event schedules
- Coordinate with F&B, Banquets, Kitchen, Housekeeping, Front Office, Engineering, Security, and other departments
- Coordinate with decorators, florists, DJs, photographers, entertainers, and other event vendors
- Ensure all event arrangements are executed as per the agreed requirements and timelines
- Prepare and circulate detailed Banquet Event Orders (BEOs) / function sheets to concerned departments
- Monitor event setup, decor, seating arrangements, lighting, sound, food & beverage, and guest requirements
- Be present during events to coordinate operations and resolve issues promptly
- Maintain regular communication with clients before, during, and after the event
- Handle last-minute changes and client requests professionally
- Coordinate guest accommodation and special arrangements wherever required
- Ensure proper billing, advance payments, final settlements, and documentation in coordination with the concerned teams
- Follow up on leads and convert inquiries into confirmed bookings
- Maintain an updated database of inquiries, confirmed events, lost business, and upcoming functions
- Collect client feedback and maintain strong post-event relationships
- Ensure all events meet Eagleton's service standards and contribute to guest satisfaction
- Support the Events/Sales team in achieving revenue and business targets
Requirements
- Strong communication and interpersonal skills
- Excellent client handling and negotiation skills
- Strong planning, coordination, and organizational abilities
- Good knowledge of wedding and event planning
- Ability to manage multiple events and priorities simultaneously
- Strong vendor coordination and problem-solving skills
- Excellent attention to detail
- Ability to work under pressure and manage last-minute changes
- Professional appearance and confident personality
