About This Role
Working closely with the Venue Manager, the Wedding and Event Coordinator helps clients book and host weddings, corporate events, and private celebrations. This role involves managing inquiries, conducting tours, following up with leads, closing sales, and building community relationships to generate new business. It suits a driven, personable, and hands-on individual who enjoys pursuing sales goals, connecting with people, and assisting wherever needed.
Responsibilities
- Respond promptly and professionally to inquiries by phone, email, and other channels
- Qualify leads, understand client needs, and recommend appropriate venue options and packages
- Schedule and conduct engaging venue tours
- Follow up consistently, address questions, and guide prospects toward booking
- Prepare proposals, secure signed contracts, and collect required initial payments
- Keep CRM records, follow-up tasks, and sales pipelines accurate and current
- Work with the Venue Manager to meet booking and revenue goals, fill open dates, and grow weekday and corporate business
- Track sales activity and report on lead response, tours, conversions, and booked revenue
- Build relationships with local businesses, community organizations, vendors, and industry partners
- Proactively pursue opportunities for corporate meetings, celebrations, weddings, and repeat business
- Represent 2Gather at networking events, wedding shows, trade shows, and community functions
- Identify referral partnerships and promotional opportunities that generate qualified leads
- Share client feedback and market insights with the Venue Manager and marketing team
- Work on-site during events to support smooth execution and a welcoming guest experience
- Review event details with the Venue Manager and team so layouts, timing, and client commitments are understood
- Assist with room setup, furniture placement, event transitions, breakdown, and resetting the venue
- Coordinate with vendors and event staff as assigned
- Serve as an approachable point of contact for clients and vendors, resolve routine concerns, and escalate issues when needed
- Help maintain a clean, organized, presentable, and event-ready venue
- Follow venue procedures and communicate event issues, maintenance needs, and opportunities for improvement
- Support the Venue Manager with day-to-day tasks that contribute to the venue’s overall success
Requirements
- Strong communication, customer service, and relationship-building skills
- Confidence following up with prospects, asking for the booking, and working toward measurable sales goals
- Strong organization, attention to detail, and reliable follow-through