About This Role
Designing and building websites for building trades and workplace organizations is the core of this role, creating the public face of unions, training institutes, and apprenticeship programs. This position suits a Web Designer who can create clear, modern, mobile-first sites and be a trusted teammate within a full-service marketing and communications agency.
Responsibilities
- Design and build client websites, from wireframe through launch, for union Locals, JATCs, and related organizations
- Hold the quality bar for every site, meeting BMA's standards for accessibility, speed, security, SEO, and cross-browser performance before going live
- Deliver on time and communicate early, hitting agreed milestones and flagging risks promptly
- Maintain, update, and improve live sites using analytics and client feedback
- Strengthen the team and the system by documenting processes, building reusable templates and components, and helping BMA improve with every project
- Turn discovery notes and client conversations into sitemaps, wireframes, mockups, and working builds
- Build and maintain sites in WordPress, and design the look and feel of member portals and apps, partnering with developers where custom code is needed
- Apply BMA's brand and each client's brand consistently across every design
- Work with the Digital & Print Manager, Client Services, and Projects and Operations on scope, timelines, and revisions
- Connect sites to forms, email platforms, event registration, analytics, and member systems
- Train client staff to update their sites, and answer support requests promptly
- Present designs to clients with a clear reason behind each decision
- Complete quarterly Rocks: one to three priorities set each quarter and tied directly to performance reviews, compensation, and bonuses
Requirements
- Bachelor's degree
- Deep knowledge of WordPress, including themes, plugins, and ongoing maintenance
- Portfolio of web design and build work that shows strong visual design, usability, and attention to detail
- Working familiarity with HTML, CSS, and JavaScript
- Proficiency in design tools such as Figma and the Adobe Creative Suite
- Working knowledge of responsive design, web accessibility, site speed, and on-page SEO
- Clear written and verbal communication, and comfort presenting work to clients
- Ability to manage multiple projects and deadlines and to ask for help early
Nice to have:
- Experience with page builders such as Divi, Elementor, or WP Bakery
- Agency or client-services experience
- Experience with forms, email marketing, analytics, and event registration tools
