About the role
- Support and follow sales and ensure target achievements for Hermès Horloger
- Prepare strategic account plan and sales plan to maximize sales growth for existing key accounts
- Follow up products performances
- Provides analysis and assessments per point of sales (POS) and per customers & identify growth levers
- Set up, coordinate, maximize the promotional activities in POS
- Prepare shop opening /refit
- Maximize sales at all level seizing & creating opportunities
- Build up strong relationship with clients and store staff
- Liaison between Stores and Commercial
- Establish a relationship of trust with Hermès local teams and stores staff
- Be fully integrated, actively engaged and proactive with local team
- Maximize sales during institutional Hermès local event
- Provide product including catalogues, communication and training material for store staff
- Support CRM data analysis and clientele development strategy
- Animate store and implement Education & Service strategy for Hermès Horloger
- Participate to motivate the sales team to reach their objectives
- Share stores' and national watch' performances with watch sales team and work together on upgraded actions
- Support with VM in coordination with VM team
- Evaluate sales associates watches knowledge, identify needs & set up a strong training development plan to improve sales and service
- Conduct market analysis
- Watch Training implementation and follow up
- Taking planning and execution aligned with watch strategy
- Conduct LMH training for stores
- Ensures that training materials and programs are current, accurate, and effective
- Develop and implement training programs based on markets’ needs
Requirements & Capabilities:
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Bachelors Degree preferably in Business, Merchandising or other related field
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A minimum of 3-5 years applicable business development experience in retail / fashion / watch & jewelry industry
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Proactive to seize opportunities and bring new ideas.
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Cool head to successfully face doubts and failures of a métier requiring strong innovative initiatives
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Able to develop and maintain collaborative relationships and foster teamwork with multiple levels/departments/countries. Retail oriented.
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Proactive, eager to success with a can-do attitude
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Fluent in English and Chinese
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Excellent interpersonal, negotiation, organizational and analytical skills
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Proficient in Microsoft Office is required, especially in Excel and Powerpoint
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Watches sensibility is a plus – fashion sensibility required otherwise
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Able to travel as required
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