About This Role
This night-shift position involves directing and supervising associate activities at customer work sites, including unloading, picking, packaging, stack down, bailing, and sanitation services. The supervisor will lead a team of 10-15 associates nightly and ensure client satisfaction with services.
Responsibilities
- Unload and process/breakdown warehouse stock products (pick, unload, label, sort)
- Resolve client issues and communicate consistently with the customer to maintain a good relationship
- Insure the efficiency, effectiveness, and profitability of each working shift
- Investigate customer complaints involving matters such as damaged product or equipment, overcharges, delays in unloading, picking, packing, etc.
- Make adjustments as necessary to ensure customer satisfaction
- Keep a clean and safe working environment
- Communicate and cooperate with supervisors and coworkers
- Operate and maintain preventively warehouse vehicles and equipment
- Follow quality service standards and comply with procedures, rules and regulations
Requirements
- Teamwork skills
- At least 2 years of experience in a high-volume distribution warehouse setting
- Supervisory experience including training, performance, staff development and associate discipline
- Coordination skills
- Able to lift 20-50 lbs constantly
- Organization skills
- Planning skills
- Time management skills
- Reporting skills
- Inventory control skills
- Documentation skills
- Equipment maintenance skills
- Data entry skills
- Dependability
- High school diploma, GED, or equivalent
- Forklift Certification within 90 days of job entry date
Nice to have:
- Familiarity with Radio Frequency (RF) equipment
Benefits
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Important Details
- Schedule: 3rd Shift, 9:30pm - Finish (approx. 7am), must work weekends
About the Company
Merit Logistics directs and supervises associates activities at customer work sites.
