Warehouse Supervisor

About This Role

This supervisory role oversees and coordinates the daily operations of the warehouse, ensuring efficient and accurate order fulfillment. The position involves leading the warehouse team, setting performance goals, providing training, and ensuring adherence to safety protocols. It suits a leader with strong organizational skills who can manage day-to-day operations and contribute to long-term strategic goals within the warehouse environment.

Responsibilities

• Oversee and direct the shipping team by assigning duties and responsibilities such as picking and shipping customer orders based on order needs
• Be responsible for receiving incoming inventory, ensuring it is accurately recorded and correctly stored in designated areas to maintain inventory accuracy
• Ensure overall quality and accuracy of customer-specific packaging, labeling of shipments, appropriate shipping paperwork, and timely delivery
• Ensure the effective implementation of new hire training and cross-training programs; train team members on SOPs, revisions, metrics, and departmental workflow
• Review departmental performance and metrics, take corrective action to meet expectations, and identify opportunities for continuous improvement
• Establish and maintain professional business relationships with internal departments such as Inventory Management and Customer Service
• Maintain supply inventory such as tape, boxes, and labels
• Supervise both full-time and temporary distribution department workforce
• Set clear goals for team members and provide regular constructive feedback, ensuring individual development
• Complete annual performance evaluations for team members
• Maintain a positive work environment, resolve conflicts, problems, and concerns as they arise
• Ensure all team members are trained to safely perform their job duties, including operating material handling equipment safely and without damage to products, structures, or equipment
• Monitor all accidents and incidents, investigate them, and provide recommendations for corrective actions
• Ensure all team members adhere to safety protocols, including proper use of protective equipment and maintaining safe working practices
• Oversee the use and maintenance of warehouse equipment
• Perform other work-related duties as required by management

Requirements

• 1-3 years of supervisory experience in a distribution or manufacturing operation
• Strong business sense with excellent analytical and problem-solving skills
• Self-motivated with the ability to take initiative and work effectively within a team environment
• Proficiency in Microsoft Office
• Excellent written and verbal communication skills