About This Role
The Warehouse Supervisor is responsible for overseeing daily warehouse operations or assigned shifts, ensuring that all activities related to shipping, receiving, inventory, and safety are executed efficiently and in line with established plans and procedures. This role involves leading a team and implementing process improvements.
Responsibilities
- Plan the workload for the team with a focus on load leveling to prevent overtime while ensuring customer service and process quality
- Supervise and lead warehouse staff by assigning tasks, monitoring performance, and providing training and development opportunities to enhance team skills
- Oversee daily warehouse operations, ensuring compliance with company policies for receiving, storing, and shipping products
- Review customer orders and requisitions to prioritize work orders and dispatch tasks to the team
- Manage the reception of incoming materials, including batch recording, goods receipt issuance, labeling, and storage
- Ensure accurate preparation of materials/products for shipment, aligning with customer order specifications
- Monitor the loading, unloading, and staging of products in designated areas based on size, type, and other criteria
- Conduct physical inventories and cycle counts, ensuring proper stock rotation and maintaining accurate records in the warehouse management system
- Oversee the daily activities of the weigh room, sample room, and tolling procedures
- Enforce safety regulations and conduct regular audits and training to foster a culture of safety among staff, particularly regarding the use of forklifts and handling hazardous materials
- Oversee the maintenance of warehouse installations and equipment, ensuring cleanliness and operational safety, and report service requests as needed
- Address operational challenges promptly, resolving issues related to inventory discrepancies, equipment malfunctions, or staffing concerns
- Identify and implement process improvements to enhance efficiency and productivity within warehouse operations
- Serve as a liaison between warehouse staff and management, facilitating effective communication regarding operational needs and inventory status
- Work with the local Logistics management team and HR Business Partner(s) in developing a local capability pipeline for the function
- Drive the development and promotion of identified talents within and outside Logistics
Requirements
- Vocational diploma in logistics
- 3 to 5 years of experience in logistics in a manufacturing environment
- 1 to 2 years of experience in people management
- Strong understanding of warehouse process flow
- Familiarity with shipping and receiving regulations and protocols
