About This Role
Directing and overseeing the warehouse operations of each retail store is the core of this supervisory role. The Warehouse Supervisor is responsible for managing warehouse specialists, order pickers, and forklift operators, and will support the Receiving Supervisor in managing the daily freight schedule based on customer and inventory needs.
Responsibilities
- Schedule warehouse personnel daily to ensure proper manning for shipping and receiving products at the store in a productive and cost-efficient manner
- Direct the day-to-day activities of the warehouse, including shipping, receiving, maintenance, and inventory control
- Manage the warehouse as it pertains to Storage Buy transactions, receiving errors, and staging of products
- Maintain warehouse equipment, providing preventive maintenance programs and communicating all necessary repairs to CEM and/or Operations Manager
- Ensure that warehouse personnel have safe, efficient equipment to perform distribution functions
- Implement warehouse safety programs to provide a safe and clean workplace for employees and comply with all OSHA local and state regulations
- Ensure all associates are trained and following all standard operating procedures
- Manage the progressive disciplinary process in the area of counseling, oral and written warnings
- Ensure a productive labor climate in the warehouse operation
- Handle general employee inquiries and solve problems
- Coordinate with other departments to facilitate efficient warehouse operations
- Complete necessary Activity Reports for management
- Monitor the flow of paperwork from Receiving to Inventory Control Specialist for timely data entry
- Resolve discrepancies with shipping, invoices, packing slips, and receiver reports
- Execute the Storage Buy Audit COP
- Ensure products are staged for counting and inspection
- Ensure products are stored properly to conserve space and comply with safety procedures
- Oversee the rotation of inventories within the warehouse
- Perform other related duties as directed by management
Requirements
- 1-3 years of previous supervisory experience required (preferably in a warehouse or distribution center environment)
- Excellent interpersonal, team building, delegating, and follow-up skills
- Ability to work with and maintain effective working relationships with other departments in the company
- Effective communication skills (oral and written)
- Competent in performing basic mathematical calculations
- Strong computer skills, with the ability to work in Windows-based systems
- Ability to work in a fast-paced environment and meet established deadlines
- Available to work extended hours, especially during peak seasons
Important Details
- Schedule: extended hours, especially during peak seasons
- Environment: frequently exposed to a warehouse environment and moving vehicles; noise level is typically moderate to noisy
- Physical requirements: ability to exert 30–60 pounds of force occasionally, 20–30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects; often required to use hands and fingers to handle or feel; frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
