About This Role
This position supervises warehouse and distribution activities to promote safe, efficient, and optimal utilization of facilities, equipment, and personnel. The role ensures work standards are met for receiving, putting away, and shipping merchandise effectively and accurately, while maintaining warehouse integrity and security.
Responsibilities
- Send and receive positive communications to responsible colleagues
- Monitor receiving and shipping procedures to ensure products are unloaded, received, put away, selected, and loaded efficiently for customer satisfaction
- Communicate and reinforce policies and procedures (Coaching Maximizing Performance Program, Preferred Work Methods, and Best Business Practices) to ensure colleagues are trained in safety, job knowledge, and attainment of performance standards
- Plan, schedule to cover vacation, holidays, workers compensation, and other shift fill-ins, and coordinate personnel needed to accomplish all warehousing activities
- Monitor workflow, balance staff between all work areas to maintain an even flow, and monitor productivity and volume using the labor management system
- Monitor colleague's work (labor management) and perform colleague evaluations on an ongoing basis to coach them on expectations, reward above average performance, and identify and coach poor performance levels
- Reduce overtime by utilizing the Daily Planning Tool spreadsheet
- Work effectively with Transportation to maximize flow of receiving and shipping processes
- Work with Inventory Control and Operations Systems to ensure that all product integrity is maintained and is properly stored and rotated
- Foster an environment that encourages colleague involvement, commits to quality of work from self and others, and provides leadership for mutual benefit of the company, customers, and colleagues
- Ensure that all required colleague records, evaluations, and related documentation are filed in a timely, consistent, and accurate manner
- Act as a problem solver for colleague relations issues and department needs
- Work effectively with Inventory Control to minimize warehouse shrink (product loss)
- Responsible for appearance, maintenance, and security of warehouse and equipment
- Observe and enforce all safety rules to eliminate accidents and injuries
- Support the safety effort by participating on the safety committee, completing coach cards each week to provide meaningful and helpful feedback to colleagues related to their behaviors (safe/unsafe), and working with the safety department to resolve any safety issues
- Complete stay interviews with direct reports and follow up on any outstanding items from colleague feedback
- Review and approve each direct report's time (hours worked, benefit leave time, etc.) in the timeclock, to ensure the details are accurate for payroll purposes and coded correctly to meet the biweekly payroll deadlines
