About This Role
This Warehouse Supervisor position oversees all warehouse activity while on shift, directing and monitoring a team of warehouse workers including staff, administrators, and supplementary personnel. The role suits an energetic team player who can identify and correct problems as they occur.
Responsibilities
- Provide direction to and monitor the work of selectors (picker/packers), reach truck operators, and shipper-receivers, identifying and correcting problems as they occur
- Monitor safety in the workplace to ensure compliance with the Occupational Health and Safety Act
- Provide ongoing training to employees and provide coaching and performance management as required
- Perform administrative paperwork including productivity reports, load discrepancy reports, shorts tracking and computer entry, receiving, transfers, and picking paperwork as required
- Maintain excellent levels of customer service, ensure that stores' needs are addressed and looked after
- Perform cycle counts and reconcile inventory discrepancies as required
- Monitor and control infestation through compliance with the infestation control program
- Ensure housekeeping is maintained daily at acceptable levels within the facility and around the building perimeter and shipping doors
- Open and/or close the warehouse facility including securing premises, exterior, and alarm as required
- Work towards attainment of the prescribed goals of warehouse success factors: labor productivity, auditing, inventory accuracy, write-offs, load discrepancy, and workplace inspections
- Ensure security of merchandise and property by adhering to all established policies, practices, and procedures
Requirements
- Minimum 2 years of experience in a supervisory role
- Strong ability to analyze warehouse operations and find opportunities to improve
- Able to operate in a team environment
- Basic to intermediate computer skills
- Availability to work weekends and holidays
- Superior written and verbal communication skills
- Experience using a computerized inventory system
- Able to compile appropriately detailed reports and recommendations
- Decisive, results-driven, and problem solver
- High integrity, honesty, and ethical values
- Excellent planning and organizational skills
- Effective communication skills with internal and external clients
Nice to have:
- Lift Truck and Health and Safety training and certificate or willingness to recertify
Important Details
- Schedule: weekends and holidays required
About the Company
Pet Valu is Canada’s leading pet specialty retailer, with 50 years of animal care expertise. It operates over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Pet Valu is dedicated to strengthening the bond between pet lovers and their pets, and its mission is to deliver products, care, expertise, and memorable moments.
