Warehouse Operations Manager

• Position: Warehouse Operations Manager
• Working Hours: Monday to Friday, 8.30am to 6.00pm
• Duration: Permanent
• Industry: Logistics, MNC

Key Responsibilities

• Lead and manage the operations to achieve key performance index and the required service standards
• Monitor and analyse P&L of the operations, establish business controls and provide solutions to reduce cost and increase revenue.
• Defines roles and responsibilities, plans for the department’s future needs and operations; counsels employees on performance
• Works collaboratively with customer and staff to assure operational effectiveness,
• Adhere to policies and procedures and maximize the flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities according to company policies and laws
• Manages quality system and continuous process improvement within the facility
• Process development and continuous improvement and managing productivity.
• Responsible for meeting and exceeding customer metrics (cost, quality, Customer Service and Supplier Performance)
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Drive Lean Warehousing System.
• Ensure safe work environment for all employees
• Administers and communicates company policies
• Reviews performance expectations with leadership team regularly
• Providing expectations, performance planning, feedback to team
• Responsible for the training & development and discussions with staff.

Requirements

• Diploma or Degree in Engineering, Logistics, Industrial Engineering, Business or related discipline.
• Minimum 3 to 5 years of experience managing warehouse or logistics operations.
• Proven leadership experience in warehouse, distribution or supply chain operations.
• Strong knowledge of warehouse operations, distribution, inventory management and materials planning.
• Experience driving process improvement, Lean Warehousing or continuous improvement initiatives.
• Hands-on experience managing operational KPIs, productivity, cost control and P&L.
• Able to lead large operational teams and drive performance, training and staff development.
• Experience working with customers to meet service level agreements (SLAs) and operational requirements.
• Familiar with WMS/ERP systems and warehouse operational reporting.
• Knowledge of customs regulations and logistics compliance is an advantage.