About This Role
This Warehouse Manager role oversees all warehouse operations for a CRO and CDMO business, ensuring efficient handling, storage, and dispatch of materials. The position requires a detail-oriented and experienced professional to maintain regulatory compliance and coordinate material flow with cross-functional teams, while adhering to strict standards and internal SOPs.
Responsibilities
- Manage daily warehouse activities including receiving, storage, issuing, and dispatch of raw materials, intermediates, packing materials, and finished goods
- Ensure all warehouse operations comply with standards, Company SOPs, and regulatory requirements, including environmental monitoring of the area as per predefined procedures
- Coordinate the receipt and inspection of inbound materials, including chemicals, reagents, lab consumables, and clinical trial supplies
- Maintain accurate inventory records using Tally software and ensure real-time stock updates
- Monitor the handling of temperature-sensitive, hazardous, and restricted materials in line with SOPs and regulatory guidelines
- Coordinate with Quality Control, QA, R&D, Procurement, and other departments for smooth material flow and timely support to projects
- Ensure segregation and traceability of materials (labelling) under quarantine, approved, and rejected status
- Supervise warehouse team members, provide training on safety, SOP compliance, and continuous improvement initiatives
- Conduct routine cycle counts, stock audits, and reconciliation activities; investigate discrepancies and implement corrective actions
- Prepare documentation for internal and external audits; actively participate in regulatory and client inspections
- Maintain warehouse hygiene, safety protocols, and equipment upkeep as per company standards
Requirements
- Bachelor's degree in Logistics, Supply Chain Management, Pharmacy, or a related field
- Minimum 8-12 years of experience in warehouse operations, preferably in a CRO/CDMO/Chemical industry
- Good understanding of regulatory compliance in warehousing
- Familiarity with Tally
- Strong organizational and leadership skills
- Ability to handle temperature-sensitive and hazardous materials safely
- Excellent written and verbal communication skills
- Problem-solving attitude and attention to detail
