About This Role
This role is for a Warehouse Manager who will lead all warehouse operations, focusing on efficiency, accuracy, and continuous improvement. The position suits a leader with strong analytical skills and a hands-on approach to managing inventory, productivity, and team performance.
Responsibilities
- Lead end-to-end warehouse operations, ensuring inventory accuracy, productivity, service levels, space utilisation, and operational efficiency
- Analyse warehouse data and KPIs to identify trends, bottlenecks, root causes, cost drivers, and improvement opportunities
- Drive continuous improvement, process optimisation, and cost reduction, challenging existing processes to make operations simpler, faster, and more effective
- Lead ERP/WMS optimisation, barcode/scanning, digital reporting, and practical warehouse automation initiatives
- Plan and optimise manpower, warehouse capacity, layout, equipment, and material flow according to business requirements
- Develop, standardise, and improve SOPs, workflows, and controls, ensuring effective implementation and adoption of changes
- Provide hands-on leadership on the warehouse floor, resolving operational issues and driving sustainable solutions
- Lead, coach, and develop the warehouse team, building accountability, ownership, teamwork, and performance culture
- Work closely with Production, Purchasing, QA, Logistics, Finance, IT, and senior management to align warehouse operations with overall business and cost objectives
Requirements
- Strong analytical and problem-solving abilities, with the capability to analyse warehouse data, identify trends, determine root causes, and uncover improvement opportunities
- Continuous improvement mindset, with a proactive approach to finding better, simpler, faster, and more cost-effective ways of working
- Practical automation and systems mindset, with the ability to identify opportunities for barcode scanning, ERP/WMS enhancements, digital reporting, workflow automation, and other technology-driven solutions
- Strong ERP/WMS knowledge, with confidence in managing and analysing inventory data and warehouse systems
- Hands-on leadership approach, with a willingness to be present on the warehouse floor and understand operational challenges firsthand
- Strong communication and influencing skills, with the ability to engage effectively with warehouse operators, cross-functional teams, and senior management
- Strong commercial and cost awareness, understanding the impact of warehouse decisions on inventory, manpower, space utilisation, service levels, and overall business costs
- Effective change management skills, with the ability to implement new systems and processes while driving employee adoption
- Strong team leadership and accountability, with the ability to empower team members to take ownership rather than personally managing every operational issue
