About This Role
Managing the daily operations of the warehouse is the core of this role, supporting the distribution of telecom materials. This position involves overseeing staff, ensuring inventory accuracy, and managing all aspects of receiving, order fulfillment, shipping, and safe material handling. It suits a hands-on leader who can establish clear expectations, resolve issues, and maintain a safe and organized facility.
Responsibilities
- Supervise warehouse employees; assign daily responsibilities, establish priorities, and adjust staffing and work schedules to meet commitments
- Set clear performance standards, train and coach employees, monitor productivity and attendance, and address performance concerns promptly
- Participate in recruiting, interviewing, onboarding, performance reviews, and recommendations regarding hiring, advancement, and corrective action
- Promote respectful teamwork, consistent procedures, and individual accountability; communicate priorities and changes through regular team discussions
- Plan and oversee receiving, inspection, putaway, storage, picking, packing, staging, loading, shipping, and returns; verify that work is completed accurately and on schedule
- Coordinate with sales, purchasing, operations, and carriers on material availability, order priorities, shipment requirements, and customer commitments; resolve shortages, damage, delays, and fulfillment errors
- Maintain an efficient warehouse layout, clear storage locations, safe stacking, and organized staging areas; revise workflows as volume and product needs change
- Monitor labor, overtime, supplies, equipment use, and freight-related costs within assigned authority; recommend improvements and obtain approval for expenditures as required
- Oversee equipment inspections, preventive maintenance, repairs, and facility needs; remove unsafe equipment from service and follow up until issues are corrected
- Maintain accurate inventory records and require timely documentation of receipts, transfers, picks, shipments, returns, and authorized adjustments
- Plan and oversee cycle counts and physical inventories; investigate discrepancies, identify root causes, and implement corrective actions to reduce loss and repeat errors
- Monitor stock condition, location accuracy, replenishment needs, and slow-moving or damaged materials; coordinate purchasing and disposition decisions with the appropriate leader
- Track and report inventory accuracy, order accuracy, on-time fulfillment, productivity, damage, and safety results; recommend and implement approved process improvements
- Lead daily warehouse safety practices, conduct inspections, correct hazards, and reinforce dock safety, pedestrian separation, load securement, equipment capacity limits, and required personal protective equipment
- Ensure employees receive required training and practical evaluation and are authorized before operating forklifts or other equipment; maintain training and inspection records