Warehouse Leader (Warehouse Manager)

About This Role

Directing daily operations and leading the warehouse team is the core of this role, with a strong focus on productivity, accuracy, accountability, safety, and continuous improvement. This position is responsible for managing all warehouse functions, including receiving, inventory control, logistics, shipping, deliveries, quality control, and organization, while ensuring exceptional service to customers. This role suits an experienced, proactive leader who thrives in a fast-paced environment, develops people, improves processes, and leads by example.

Responsibilities

• Oversee day-to-day warehouse operations, including unloading containers, receiving, order picking and staging, shipping, transportation, deliveries, inventory control, and cycle counts
• Ensure accuracy and accountability of all inventory movement throughout interbranch warehouse operations
• Maintain warehouse organization, cleanliness, and operational efficiency
• Develop and improve warehouse procedures and workflows to support productivity and customer service goals
• Monitor inventory documentation and maintain accurate warehouse records
• Lead, coach, mentor, and develop warehouse team members while fostering a culture of accountability and continuous improvement
• Participate in recruiting and hiring team members to build an industry-leading team
• Conduct performance reviews and support employee growth and development
• Manage team scheduling and approve PTO requests
• Support onboarding and ongoing training initiatives for warehouse staff
• Utilize KPI metrics to monitor team performance and drive operational improvements
• Maintain compliance with OSHA and all workplace safety standards
• Ensure warehouse equipment, vehicles, and facilities are properly maintained and operating safely
• Identify opportunities for process improvement, automation, and operational efficiencies
• Serve as the Warehouse Management System (WMS) champion and support technology improvements
• Monitor warehouse trends and best practices and make recommendations to leadership
• Partner with Sales, Customer Service, Branch Directors, Logistics, and Leadership teams to ensure smooth operations and exceptional customer experiences
• Work closely with Branch Directors to ensure inventory is optimized at branch locations and oversee the efficient and accurate transfer of inventory between branches
• Maintain strong relationships with transportation and logistics partners
• Ensure smooth transitions between shifts and optimize labor allocation to meet operational demand
• Report department KPIs, operational results, and business initiatives to senior management

Requirements