Warehouse Clerk - Customer Service Representative

About This Role

Working as a Warehouse Clerk, you will control the flow of work within the facility, ensuring timely receiving and departure while maintaining accuracy. This role suits a safety-conscious individual with an outgoing attitude who can multi-task in a high-paced environment.

Responsibilities

• Control the flow of work within the facility to meet receiving and departure times while maintaining accuracy
• Multi-task in a high-paced environment while being detail oriented
• Prioritize and adjust to immediate workload requirements
• Communicate effectively to the team, customer, and other process partners via radio, phone, and email
• Troubleshoot any associate needs with system issues and/or equipment problems
• Assist with daily/weekly operational reports
• Learn new skills and take on additional responsibilities
• Work as a member of a team, accomplish team goals, and meet warehouse metrics
• Maintain professionalism with management and co-workers
• Perform other projects and tasks assigned by supervisor

Requirements

• High School diploma or equivalent required
• Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening

Nice to have:

• 2 years of shipping and receiving office experience
• 1 year of customer service experience
• SAP - Blue Yonder/JDA and SAP experience

Benefits

• Paid Time Off
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401K, with company match
• Associate Referral Program
• Numerous associate discounts
• Opportunities to grow with the organization

Important Details

• Schedule: Monday-Friday 9:00am – 5:30pm (overtime, weekends and holidays as needed)

Physical Requirements

• Read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines
• Stand, walk, and sit
• Frequently use hands to touch, handle, and feel, and to reach with hands and arms
• Occasionally lift and/or move up to 25lbs/12kg