About the role
The Brand Associate plays a key role in maintaining existing customer relationships and is responsible for entry-level warehouse operations and in-store activities for our retail and food service customers. We are looking for individuals with a passion for providing excellent customer service, a high energy level, and able to excel working in a small team environment. This role requires a flexible schedule with occasional weekend work. Essential Functions
- Receive weekly product deliveries and stocking cooler
- Proper rotation of perishable items to ensure first in-first out inventory movement
- Pick and pack orders for customer delivery
- Complete daily food safety and sanitation activities
- Monitor cooler temperature
- Properly rotate and stock retail products, cooler stock, and service cases, ensuring back stock is worked into the appropriate location.
- Complete pricing of retail items, including backstock
- Review expiration dates on all products and note short-coded products (10-day sheets)
- Set up the deli display case, ensuring the full product line is displayed, priced, and fully faced
- Clean and maintain retail showcases, including glass, risers, and shelves
- Update and re-stock any POS materials
- Build awareness of our premium delicatessen products by engaging consumers through product sampling.
- Complete additional activities or special projects as assigned.
Minimum Requirements
Job Requirements
- High school diploma or equivalent, including basic math and reasoning
- Ability to speak and read English
- 1 to 3 years of experience in customer service, sales, warehouse,e or a similar role
- Basic computer skills
Physical Requirements
- Ability to stand for a minimum of 4 hours
- Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
- Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
Working Conditions
- Ability to work in a refrigerated/freezer environment
Training Requirements (provided)
- Basic food safety and sanitation
- Familiarity with the product line
- General warehouse operations (e.g., use of pallet jack, proper lifting techniques, etc.)
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