About the role
Sutherland is hiring for International Voice and sales process !! Day Shifts !!
Job Summary
Sutherland is hiring Customer Support Executives for its International Voice Process. We are looking for enthusiastic candidates with excellent English communication skills and a passion for customer service. Freshers and experienced candidates are welcome to apply.
Key Responsibilities
- Handle inbound customer calls from international clients
- Resolve customer queries efficiently and professionally
- Provide accurate information and support
- Maintain customer interaction records
- Coordinate with internal teams for issue resolution
- Ensure high customer satisfaction standards
Eligibility Criteria
- Freshers can apply
- Experience in Voice or Non-Voice Support is an added advantage
- Graduates, Undergraduates, and Postgraduates can apply
- Excellent verbal communication skills in English
- Willingness to work from office
- Comfortable with rotational shifts during training
- Immediate joiners preferred
Shift Details
- 5 Days Working
- 2 Rotational Week Offs
- 9-Hour Shift
- Operating Window: 9:00 AM to 9:30 PM
Important: Training will be conducted in a 24x7 environment. Candidates must be comfortable with night shifts during training. Post-training, the process operates in the day shift.
Benefits
- Attractive Salary Package
- 3,500 Travel Allowance
- One-Way Cab Facility (Up to 25 KM Radius as per Shift Timings)
- Communication & Soft Skills Training
- Exposure to International Clients
- Career Growth Opportunities
- Employee Engagement Activities and Rewards
Walk-In Interview Details
Venue:
Sutherland Global Services
5th Floor, Liberty Tower, Reliable Plaza IT Park,
MIDC Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai - 400708
Walk-In Timing: 12:00 PM to 6:00 PM
How to Apply
WhatsApp your updated resume to 9324485024
Message: Interested in International Voice Process
Contact Person: HR Alisha
Note: Please write "HR Alisha" on the top of your resume before attending the interview.
Immediate Joiners Preferred. Apply Now!
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