VP, International Resilience Risk Management

The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.

The Technical Risk Management (TRM) team safeguards the enterprise, globally, by identifying, assessing, monitoring & reporting risks across Information & Cyber Security Risk, Technology Risk, Data Risk, Resiliency Risk, and AI Risk.

The Resiliency Risk Management (RRM) organization within TRM provides independent second-line risk management oversight of resiliency risks across American Express globally. RRM is responsible for establishing and maintaining the enterprise resiliency risk management framework and providing independent oversight and credible challenge across the interconnected capabilities that enable American Express to prepare for, withstand, respond to and recover from operational disruptions. These capabilities include Business Resiliency, Technology and Cyber Resilience, Third-Party Risk, Site and Workforce Resiliency, Disaster Recovery and Crisis Management. RRM identifies, assesses, monitors and reports resiliency risk and partners across the enterprise to promote effective risk management, governance and adherence to applicable regulatory requirements and supervisory expectations.

The Vice President, International Resilience Risk Management is a newly established leadership role responsible for leading independent second-line risk oversight of operational resilience across American Express’ International businesses and Legal Entities. Reporting directly to the Global Head of Resiliency Risk Management Oversight, the incumbent will lead the international implementation and ongoing oversight of the enterprise resiliency risk management framework, while ensuring appropriate consideration of local regulatory requirements and supervisory expectations.

This role will provide independent oversight and credible challenge across the interconnected disciplines that contribute to operational resilience, including Business Resiliency, Technology and Cyber Resilience, Third-Party Risk, Site and Workforce Resiliency, Disaster Recovery, Crisis Management, Business Continuity Management and broader Operational Risk Management. This role will partner extensively with International Risk Officers, Legal Entity leadership, first-line resilience teams, Global Process Owners, Technology, Cybersecurity, Third-Party Risk Management and other risk partners to establish a consistent, scalable and locally relevant approach to resilience risk management.

• Experience within banking, payments or broader financial services, particularly within a large, internationally regulated organization; relevant experience in other highly regulated industries with directly transferable resilience expertise will also be considered.
• Experience within a second-line-of-defense risk management function, with demonstrated responsibility for independent risk oversight, credible challenge, risk assessment and escalation.
• Experience leading resilience risk oversight across multiple countries or Legal Entities, including critical business services, dependency mapping, impact tolerances, scenario testing and remediation.
• Experience overseeing significant operational disruptions, technology outages, cyber events or other resilience events.
• Relevant professional certifications in Operational Resilience, Business Continuity Management, Disaster Recovery, Risk Management, Technology Risk or Cybersecurity.
• Advanced degree in business, risk management, technology, engineering or a related discipline is preferred.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.