Volunteer Community Manager

Do you want to work for an organization dedicated to building girls’ leadership skills and confidence? Then this is the job for you!

The Volunteer Community Manager is responsible for leading our volunteer teams and helping Girl Scouts reach their fullest potential. Girl Scouts are discovering what’s important to them, connecting with their community, and taking action to make the world a better place—in this role you will empower our volunteers to bring that to life!

We are a mission driven organization dedicated to building girls of courage, confidence and character who make the world a better place! We know that rest is essential. With a 4-day work week, 11 paid holidays, an extended end of year paid closure, 12 days of sick leave, and 2 weeks of vacation, we foster a healthy work-life balance. In addition to friendly and supportive colleagues, we offer great benefits including affordable health, dental and vision benefits as well as life & disability insurance, and professional development & training opportunities.

What does a Volunteer Community Manager do?

• • Lead and support volunteer teams in assigned region by attending virtual and in-person Service Unit meetings.
  • Build and maintain strong volunteer relationships to foster engagement, address concerns, proactively resolve challenges and elevate the Girl Scout experience.
  • Serve as the first point of contact for identification and resolution of volunteer conflict situations, using Council processes and guidelines for the management, escalation, resolution, and communication of conflict situations.
  • Promote adult volunteer recognition programs and ensure that recognition gifts are given in a timely manner.
  • Deliver leader training programs that address the needs of both new and existing volunteers.

• Collaborate effectively with staff and volunteers to achieve shared goals and support organizational initiatives.

• Demonstrate strong conflict resolution skills by addressing challenges professionally

• Maintain confidentiality and protect sensitive information in accordance with organizational policies and best practices.

• Proven ability to learn, adapt to, and effectively use new software platforms and digital tools implemented by GSME.

• Must have the ability to work a flexible schedule, including evenings and weekends, and to travel as required by position duties.

• Must possess a valid driver’s license, have reliable personal transportation for business use, and be insurable under GSME’s policy.

• Ability and willingness to perform tasks involve the ability to exert physical effort, which may include some bending, lifting, carrying, pushing, and/or pulling of objects and materials of moderate weight (up to 25 pounds).

• Hours: Full-time, exempt. This position is a mix of field-based and office-based responsibilities; travel, along with evening and weekend work, is often required.