This executive role drives net-new revenue growth across the company's Technology Business Solutions portfolio. The Vice President of Sales identifies, develops, and closes complex, multi-year outsourcing and technology-enabled services opportunities with financial institutions, insurance companies, and other highly regulated enterprises. It is a senior individual-contributor role focused on originating and closing new business, not primarily an account-management or sales-team administration position.
Responsibilities
Develop and execute a targeted business-development strategy focused primarily on acquiring new enterprise clients
Identify high-potential prospects across banking, financial services, insurance, and other relevant industries
Build and maintain a qualified pipeline of complex opportunities with individual total contract values generally exceeding $10 million
Create opportunities through executive networking, industry relationships, market intelligence, referrals, and focused account-based outreach
Establish relationships with C-suite executives and senior leaders across operations, technology, finance, procurement, claims, payments, customer experience, and transformation
Maintain accountability for pipeline creation, opportunity progression, bookings, and revenue conversion
Lead the complete sales lifecycle from market identification and initial client engagement through discovery, solution development, proposal, negotiation, and contract execution
Diagnose client operating challenges and translate them into compelling outsourcing, transformation, and managed-services solutions
Develop solutions spanning business process outsourcing; document intake, digitization, and records management; claims processing; payments, remittance, and lockbox processing; customer communications; intelligent document processing; back-office operations; and technology-enabled managed services
Position SPS around measurable client outcomes, including lower operating costs, improved service quality, faster processing, stronger controls, compliance, and operational resilience
Build persuasive financial cases demonstrating productivity improvement, risk reduction, return on investment, and transformation value
Lead negotiations involving pricing, service levels, transformation investments, risk allocation, and multi-year contractual terms
Maintain a strong understanding of the technologies and operating-model changes influencing sourcing and transformation decisions
Demonstrate fluency in artificial intelligence and generative AI, intelligent document processing, straight-through processing, robotic and intelligent process automation, workflow orchestration, predictive analytics, cloud-enabled processing, and digital customer communications
Explain how AI and automation can improve cycle time, accuracy, productivity, customer experience, and operating cost while maintaining appropriate governance and controls
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Understand the practical application of straight-through processing across claims, payments, remittance, document intake, and other high-volume transaction environments
Engage credibly with client operations, technology, risk, security, and compliance executives about the adoption of emerging technologies
Stay current on data privacy, cybersecurity, regulation, and operational-resilience requirements affecting financial services and insurance clients
Serve as the leader for major pursuits and coordinate solution design, operations, technology, finance, legal, risk, and executive sponsors
Develop opportunity-specific win strategies, competitive positioning, and executive engagement plans
Facilitate client discovery sessions, solution workshops, presentations, site visits, and executive negotiations
Ensure proposed solutions are operationally achievable, competitively differentiated, and financially attractive
Apply disciplined opportunity qualification and recommend when SPS should invest in, reshape, or discontinue a pursuit
Provide accurate forecasts, pipeline reporting, probability assessments, and deal-closing plans
Monitor competitor capabilities, market positioning, pricing models, and major outsourcing transactions
Identify client needs and new service offerings that can expand the SPS addressable market
Represent SPS at relevant industry conferences, executive forums, and client events
Build productive relationships with advisors, consultants, sourcing firms, and other market influencers
Provide market feedback to help shape the TBS solution portfolio, investment priorities, and go-to-market strategy
Requirements
10 to 15 years of enterprise sales and business-development experience in BPO, BPS, managed services, document management, transaction processing, or technology-enabled business services
Demonstrated success identifying and winning net-new enterprise clients
Personal involvement in originating, shaping, and closing multiple complex opportunities with total contract values exceeding $10 million
Experience selling multi-year solutions into financial services, insurance, or similarly complex industries
Strong understanding of at least two relevant domains: banking and financial transaction processing; insurance claims; document and records management; payments, remittance or lockbox; customer communications; back-office outsourcing; or intelligent document processing and workflow automation
Experience managing enterprise sales cycles that may extend from 12 to 24 months
Ability to sell business outcomes and transformation value rather than stand-alone products, software, or staff augmentation
Experience leading cross-functional teams through solution development, pricing, contracting, and implementation planning
Established relationships with senior executives in relevant target markets
Strong understanding of governance, risk, compliance, and security requirements in regulated client environments
Fine and/or gross motor skills, including the ability to grasp, lift, and/or carry objects
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
Able to speak, hear, and communicate in person and virtually
Able to work on/off site
Must be able to handle rejection, conflict, and work under deadlines/business demands
Able to work multiple time zones if needed
Manual dexterity required for operating office machinery (computer, printer, fax machines, copiers, and other essential business equipment needed to complete job duties)
Physically able to talk on the phone and input data simultaneously on a computer
Ability to lift or move objects as needed
Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, and ability to match or may include detection of differences between colors, including shades of color and brightness
Nice to have:
Experience selling solutions that combine people, process, technology, automation, and onshore, nearshore, or offshore delivery
Background with a leading global BPO, BPS, technology services, document-services, or financial transaction-processing company
Experience with competitive RFPs, sole-source negotiations, rebids, renewals, and client-led sourcing processes
Knowledge of outcome-based, transaction-based, gain-share, and other managed services pricing structures
Benefits
Career Growth: An opportunity to learn new skills or use a variety of them that may lead to other career opportunities
Learning & Development: SPS promotes a work culture of learning so that you can develop to be the best at what you do
Recognition Programs: A variety of recognition programs for all levels of employees
Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason
Bonuses: Available for employee and client referrals for current employees
Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k with matching, and Entertainment Discounts
Important Details
Work format: Remote with business travel
Travel: Approximately up to 25%
Locations: Atlanta GA, Chicago IL, Dallas TX, and Los Angeles CA are highly preferred metro areas
About the Company
SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, it helps clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Its clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.
SPS is a leading technology-driven business transformation company.
