About This Role
This leadership role is for a Vice President of Operations to optimize operations across a growing multi-state healthcare organization. It suits a proven operations leader with a strong background in business operations, Lean methodologies, Six Sigma, and industrial engineering principles, who has successfully managed complex, multi-site and multi-state organizations. This individual will drive operational scalability, process standardization, efficiency, quality improvement, and organizational growth across all markets, and must be comfortable with both high-level strategy and detailed problem-solving.
Responsibilities
- Lead operational strategy across multiple markets and clinic locations nationwide
- Develop scalable systems, workflows, and operational frameworks to support continued growth
- Drive operational consistency, efficiency, and accountability across all business units
- Partner with executive leadership to align operational initiatives with company goals and expansion plans
- Implement and lead Lean, Six Sigma, and continuous improvement initiatives across the organization
- Analyze operational performance metrics and identify opportunities to improve efficiency, throughput, patient experience, and financial performance
- Standardize workflows, SOPs, and operational best practices across locations
- Lead root-cause analysis and corrective action planning for operational challenges
- Oversee operations across multiple states and locations, ensuring alignment, compliance, and performance consistency
- Support regional and local operational leaders through coaching, accountability, and strategic guidance
- Ensure successful integration of new locations, acquisitions, and expansion initiatives
- Partner with finance and executive leadership on budgeting, forecasting, labor optimization, and cost management
- Drive operational KPIs related to growth, efficiency, staffing, patient satisfaction, and profitability
- Identify opportunities for operational scalability while maintaining service quality and patient outcomes
- Build and lead high-performing operational teams focused on accountability, collaboration, and continuous improvement
- Mentor and develop leaders across operations and clinic management teams
- Foster a culture of operational excellence, innovation, and execution
Requirements
- Bachelor’s degree in Business, Industrial Engineering, Healthcare Administration, Operations Management, or related field
- Minimum of 7+ years of progressive operational leadership experience in multi-state, multi-site organizations
- Proven success leading large-scale operational improvement initiatives
- Strong background in Lean methodologies, Six Sigma, industrial engineering principles, process optimization and systems thinking
- Experience managing complex operational environments with multiple locations and high-volume operations
Nice to have:
- Master’s degree (MBA, MHA, or related field)
- Lean Six Sigma certification
- Experience in healthcare, retail healthcare, or other high-growth service industries
Benefits
- Opportunity to shape national operational strategy and scalability
- Collaborative executive leadership environment
- High-impact role with significant growth potential
- Executive benefits package
Important Details
- Locations: Southfield, MI; national travel required
Application Process
- Background checks are required for this role
About the Company
EPIC Health is a multi-state healthcare organization.
