About This Role
This leadership role provides strategic direction and oversight for all business operations, focusing on facilities management, IT solutions, procurement, and risk management. The position involves collaborating with colleagues on policies, developing system improvements, and guiding subordinate staff. It suits a seasoned leader who can manage capital improvements, day-to-day asset maintenance, and vendor relationships, while ensuring compliance and operational efficiency.
Responsibilities
- Provide strategic direction and oversight for the Operations team, including facilities management and oversight of construction projects
- Support the CFO in oversight of various insurance providers/brokers, renewals, and any necessary related bids
- Oversee the IT service (currently outsourced) in managing technology infrastructure, systems, and software applications
- Ensure data security, network reliability, and IT support services are maintained at high standards
- Identify opportunities to streamline processes, improve productivity, and reduce costs across administrative functions
- Implement best practices and innovative solutions to enhance operational efficiency
- Monitor regulatory requirements and industry standards relevant to administrative functions
- Implement controls and measures to mitigate risks and ensure compliance with legal and regulatory requirements
- Manage relationships with external vendors and service providers to ensure quality services are delivered in a cost-effective manner
- Prepare RFPs as necessary for vendors to collect competitive bids in adherence with internal fiscal policies and regulatory requirements
- Negotiate contracts and agreements to optimize value and minimize risks
- Seek opportunities to work with community-based businesses
- Develop procurement strategies to improve visibility, coordination and purchasing discipline while supporting organizational objectives
- Oversee the overall performance of the capital asset projects portfolio, including project scope, budget, schedule, quality, risk, and organizational impact
- Provide executive direction when significant issues require intervention
- Develop and manage budgets for administrative functions, ensuring resources are allocated effectively to support business objectives
- Provide leadership, guidance, and mentorship to members of the Operations teams
- Foster a culture of collaboration, accountability, and continuous improvement
- Regularly review and update organizational policies and procedures, including the operations manual and policies governing risk management, procurement, and cybersecurity
- Develop and implement new policies and procedures as needed to address operational needs, emerging risks, and regulatory requirements
- Perform other related duties and responsibilities as assigned in support of the organization’s strategic and operational objectives
Requirements
- Bachelor’s Degree from an accredited college/university
- Degree or continuing education in business-related coursework preferred
- Minimum 5 years of leadership experience in a senior administrative leadership role, preferably in the non-profit sector
- Strong understanding of IT systems, facilities and physical infrastructure, and administrative and operational functions
- Demonstrated expertise in procurement, purchasing, contract negotiation and vendor management
- Excellent leadership, communication, and interpersonal skills
- Exercises utmost discretion in managing confidential and sensitive information
- Demonstrated ability to drive change, foster innovation, and achieve results
- Knowledge of regulatory compliance requirements and risk management principles
- Experience managing budgets, vendor relationships, and cross-functional teams
- Strong analytical and problem-solving skills, with proven record of adaptability and agility
- Excellent verbal and written skills
- A proactive, hands-on, strategic thinker with the ability to translate vision into actionable plans and lead key operational tasks and projects
- Persuasive and passionate communicator with leadership and a wide range of stakeholders
- Commitment to Center’s mission
Benefits
- Health Insurance (Medical, Dental, Vision)
- Retirement Savings Plan (401k) with employer match
- Paid Time Off (Vacation, Sick Leave, Holidays)
- Employee Assistance Program
Important Details
- Travel: between organizational locations and program sites required
Application Process
- Email your cover letter and resume to ellen@romberg-associates.com with the subject line: VP of Operations Carole Robertson
About the Company
The Carole Robertson Center for Learning provides services to children and families.
