Vice President of Operations

About This Role

This senior leadership role is for a strategic and execution-driven Vice President of Operations to join a global team. The position involves owning strategy execution and translating the company's long-term vision into operational reality, focusing on structuring production setups, building the tech and ERP ecosystem, and designing a global supply chain to support significant growth.

Responsibilities

• Provide additional leadership capacity, taking ownership of strategy execution
• Translate the long-term vision into operational reality
• Develop and execute the long-term operational strategy
• Drive performance across the supply chain, production, logistics, systems, and team
• Own the strategic blueprint for the global production and supply chain network
• Evaluate and execute new manufacturing setups to support expansion into new categories and complex, custom-made products
• Develop the processes, structures, and operating disciplines required to support significantly greater scale and complexity
• Ensure the business can grow without operational complexity growing at the same rate
• Lead the strategic roadmap for operational systems
• Identify opportunities for automation, standardization, and process improvement
• Drive ERP and tech upgrades that support operating at scale
• Establish clear operational KPIs and management routines that improve visibility, accountability, and decision-making across the entire supply chain and operations organization
• Work cross-functionally with Finance, Commercial, Product, and Tech teams to align planning, optimize working capital, and improve overall execution across the company
• Develop and coach operational leaders, transferring knowledge into the organization to build a high-performing, resilient operations team

Requirements

• Proven leadership at scale: 10+ years of senior operational leadership experience
• Operated in a physical-product business at a meaningfully larger scale and level of complexity than where Nordic Knots is today
• First-hand experience navigating the scaling journey, including expanding a brand from mono-category to multi-category or managing customized/made-to-order

Important Details

• Locations: New York (preferred), Stockholm, or London (with significant travel to the US required)

About the Company

Nordic Knots is building a global Scandinavian design house for the modern home. Starting with hand-crafted rugs, the brand has expanded rapidly into new home categories including textiles, curtains, and bedroom collections. Supported by top-tier global investors, the company is entering its most ambitious growth phase yet.