About This Role
Leading production, workflow, quality, and overall operational performance is the core of this executive role within a growing mid-sized digital commercial printing company. The Vice President of Operations will be responsible for improving throughput, strengthening process discipline, maximizing equipment and labor efficiency, and optimizing financial performance.
Responsibilities
- Lead all day-to-day production operations including prepress, digital printing, finishing, mailing, fulfillment, shipping, and scheduling
- Drive operational and financial performance improvement through labor productivity gains, throughput improvements, and excellent equipment utilization
- Foster a culture of accountability, communication, process discipline, quality consistency, and continuous improvement
- Establish and manage key operating metrics including quality, reliability, gross margin, on-time delivery, labor efficiency, turnaround time, spoilage, and plant throughput
- Identify workflow bottlenecks and implement process improvements that increase capacity by optimizing resources and overhead
- Partner with sales, customer service, estimating, and ownership to align production capabilities with customer expectations and margin goals
- Lead staffing, workforce planning, coaching, and performance management across production and operations teams
- Oversee preventive maintenance, production scheduling, and capital planning for equipment and automation investments
- Strengthen quality management systems, standard operating procedures, root-cause analysis, corrective actions, and process consistency
- Support annual budgeting, forecasting, and strategic planning initiatives tied to operational growth and profitability
Requirements
- 8–15+ years of progressive leadership experience in digital commercial printing, direct mail, graphic communications, or related manufacturing
- Proven success improving EBITDA, operational efficiency, and production performance
- Strong understanding of digital print production workflows, finishing, fulfillment, variable data, scheduling, and production economics
- Demonstrated ability to lead multiple departments in a fast-paced manufacturing environment with tight deadlines
- Experience implementing KPIs, process controls, quality systems, and continuous improvement initiatives
- Strong financial acumen with the ability to manage labor, waste, throughput, and margin performance
- Excellent leadership, communication, organizational, and problem-solving skills
Nice to have:
- Experience with production platforms i.e. Canon, HP Indigo
- Familiarity with print MIS/workflow systems such as Printer
