Vice President of Operations

About This Role

Leading the performance and continued growth of a multi-state 3PL network is the core of this executive role. Based at the company's headquarters, this position holds full operational and P&L accountability across six states, serving diverse sectors including food-grade and regulated products, complex manufacturing, omnichannel fulfillment, and value-added services. This is a hands-on executive role for a leader comfortable in P&L reviews, customer meetings, or on the warehouse floor.

Responsibilities

• Sustain inventory accuracy of 99.5% or better across the network
• Reduce service failures by 50% through stronger operating discipline and customer-specific controls
• Advance toward zero lost-time injuries while improving leading safety indicators
• Maintain hourly turnover at or below strong industry benchmarks
• Improve labor productivity and cost-to-serve while protecting service and supporting growth
• Build a deeper, promotion-ready bench of site managers, supervisors, and directors

Requirements

• 10+ years of progressive operations leadership in 3PL, contract logistics, warehousing, distribution, or fulfillment
• 5+ years leading multi-site operations through directors, regional leaders, or senior managers
• Demonstrated full P&L ownership and a record of improving service, safety, productivity, cost, and retention
• Experience opening new facilities or launching major customer accounts
• Strong working knowledge of WMS, labor management, KPI scorecards, and continuous improvement
• Executive-level communication skills, a hands-on leadership style, and willingness to travel regularly across a six-state footprint

Nice to have:

• Bachelor's degree in supply chain, logistics, engineering, business, or a related field; equivalent senior-level experience will be considered
• Experience with food-grade, FDA-regulated, or other high-compliance customer environments
• Lean, Six Sigma, or engineered labor standards experience; familiarity with Deposco or a similar advanced WMS

Benefits

• Growth you can shape — build the operating system for the company's next stage of growth
• A real seat at the table — report directly to the CEO and help shape company strategy
• Meaningful variety — lead a network spanning regulated goods, manufacturing, fulfillment, and distribution
• Performance incentives and full benefits

Important Details

• Reports To: Chief Executive Officer
• Scope: Multi-state, multi-site 3PL warehousing, distribution, fulfillment, and value-added operations

About the Company