Vice President Multi-Site Operations, 2 Hour Learning - $200,000/year USD

You tour a facility and immediately notice what others miss — the ceiling tile that's come loose but wasn't reported, the HVAC unit that's been making noise for days, the landscaping contractor who completed only half the work yet submitted a full invoice. You don't wait for complaints to surface. You resolve issues before they become visible problems.

That ability defines this position. 2 Hour Learning runs premium K–12 facilities where families expect an environment that is secure, reliable, and presentation-ready every day — not only when special events occur. You'll maintain that standard throughout the Northeast region: Manhattan serves as your primary location, supplemented by regular visits to campuses in CT, MA, and PA. Your efforts determine whether a campus consistently delivers a premium experience or quietly deteriorates between leadership reviews.

Year one focuses heavily on establishing standards and restructuring vendor relationships — defining what "ready" means operationally, implementing audit protocols, removing underperforming vendors, and bringing Campus Coordinators and Site Specialists into a sustainable operating cadence. As additional schools join the region and your operational framework matures, the role evolves toward ongoing regional oversight: you become the operations expert the organization turns to when launching new campuses, managing emergencies, or revising standards.

This position is field-intensive. If you prefer desktop management, this role isn't suitable. If you want direct accountability for ensuring 25+ campuses maintain premium standards daily — with full authority to execute — continue reading.

What You Will Be Doing- Performing scheduled on-site inspections at Northeast campuses using documented standards covering cleanliness, HVAC, safety, security, signage, landscaping, furniture, and presentation-readiness — and converting observations into confirmed corrective actions Managing facilities problems and urgent situations, coordinating vendor response, and closing work orders only after confirming resolution (urgent items <24 hours, standard items <1 week)- Overseeing local vendor execution against service-level agreements, removing consistently underperforming vendors, renegotiating contract terms, and conducting direct accountability discussions regarding quality and pricing

• Establishing a weekly operational cadence with Campus Coordinators and Site Specialists to ensure campuses operate through standardized routines rather than individual heroics

• Overseeing significant campus improvement projects (HVAC replacements, interior updates, landscaping enhancements, AV/networking installations) within timeline and budget constraints while minimizing student impact

• Documenting enterprise standards and AI-powered procurement frameworks (utilizing ticketing platforms, IoT/predictive maintenance systems, and centralized vendor sourcing) to ensure consistent campus launch and operation

• Delivering concise weekly written updates covering regional quality metrics, vendor performance data, escalated issues, and capital expenditure tracking What You Won’t Be Doing

• Operating remotely from reports — this position demands frequent physical presence at the Manhattan location plus 20–40% travel to regional campuses (CT, MA, PA)

• Managing new campus design or overseeing ground-up construction projects — capital expansion belongs to a separate function

• Establishing enterprise procurement policy without field validation — your standards emerge from direct site observation

• Working within clean organizational hierarchies with formal authority over all personnel affecting your outcomes — you'll create accountability through documentation, written follow-through, and rejection of ambiguous vendor commitments

• Treating "presentation-ready only during leadership visits" as acceptable — recurring problems receive root-cause analysis, not repeated work orders

• Operating in constant reactive mode — the inspection schedule and predictive maintenance tools exist to identify failures before they generate complaints

Vice President Multi-Site Operations Key Responsibilities Maintain every Northeast region campus at safe, premium, and presentation-ready standards every day.

Basic Requirements

• Located in New York City or commutable proximity, prepared to work primarily from the Manhattan campus with 20–40% regional travel
• Authorized to work in the United States without requiring visa sponsorship
• 5+ years managing multi-site facilities, regional operations, hospitality operations, retail operations, or school operations
• Documented success managing vendor-managed services for quality, cost, and SLA compliance across multiple sites
• Hands-on experience addressing urgent facilities challenges (safety, HVAC, security, cleanliness) with measurable customer experience outcomes
• Consistent written operations discipline: issue tracking, escalation documentation, vendor correspondence, weekly regional quality summaries
• Working knowledge of current operations technology (ticketing platforms, IoT/predictive maintenance, AI-supported procurement or planning)

Nice-to-have Requirements

• Multi-site operations leadership in premium hospitality, luxury retail, private K–12 education, or healthcare systems serving demanding clientele
• Experience building or overhauling a regional operations framework where the previous approach depended on individual heroics instead of documented standards
• History of terminating underperforming vendors and developing a reliable local vendor network
• Experience directing capital improvement projects (HVAC, AV/networking, landscaping, interior renovations) in active, customer-facing facilities
• Background operating in an AI-native environment where automated playbooks, dashboards, and predictive tools handle routine tasks so people concentrate on decision-making

About 2 Hour Learning Education is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.

With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.

2 Hour Learning is reprogramming learning for the AI era. Here’s How They’re Fixing It. There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!

Working with us This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $100 USD/hour, which equates to $200,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.

Crossover Job Code: LJ-5714-US-NewYork-VicePresidentM.009